Desktop Support Engineer
1 week ago
Manage the IT Support and staff to provide 1st level technical support;
Primarily responsible as main coordinator and lead engineer for the refresh/ upgrade of Windows 10/ 11 desktop and laptops bank wide.
Act as a further escalation point for unresolved or escalated cases.
Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles
Report to SD managers on any issue that could significantly impact the business
Take overall responsibility for incident management and request fulfilment (if any).
Ensure staff take ownership of user problems and be proactive when dealing with user issues.
To have a minimum of 3-year end-user support experience, desktop or technical service desk.
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Desktop Support Engineer
6 days ago
Singapore HORIZON SOFTWARE PTE. LTD. Full time**1. JOB DESCRIPTION**: Job Title Desktop Support Engineer Occupation Engineer **Job Description & Requirements**: **Responsibilities**: - Provide IT technical onsite support for end user services problem - Assist Desktop Team Lead to Project Manager & perform various Desktop Related Projects including but not limited to PC Refresh, In-Place Upgrade,...
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Desktop Support Engineer
5 days ago
Singapore ITCAN Pte Ltd Full time**Job Description / Responsibilities**: Desktop / Desktop Support Engineer - freshers welcome - Perform troubleshooting for client platform related problems - IT Support setup classroom/lab - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated - Liaise with support vendors for maintenance, support or...
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Desktop Support Engineer
2 weeks ago
Singapore Caxton Associates Full timeDesktop Support Engineer **About Caxton Associates**: Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore and Dubai. Caxton Associates' primary business is to manage client and proprietary capital through global macro hedge fund strategies. Assets are managed via a broad mandate to...
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Desktop Support Engineer
6 days ago
Singapore Rapsys Technologies Full timeInstall, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible for tracking hardware...
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Desktop Support Engineer
6 days ago
Singapore Caxton (Singapore) Pte Ltd Full timeWe are seeking a hands-on, proactive and highly independent Desktop Support Engineer to manage our IT support and operations for our Singapore office (approx. of around 15 users). You will be directly reporting to our IT Support & Helpdesk Manager, based in London. The Desktop Support Engineer will be required to research issues and bring resolution to...
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Desktop Support Engineer
5 days ago
Singapore ITCAN Pte Ltd Full time**Job Description / Responsibilities**: Desktop / Desktop Support Engineer - Perform troubleshooting for client platform related problems - IT Support setup classroom/lab - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated - Liaise with support vendors for maintenance, support or issues...
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Desktop Support Engineer
1 week ago
Singapore Rapsys Technologies Full timeJob Description: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office 路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software 路 Use tools and methodologies to load, copy and customize operating system configurations for deployment 路...
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Desktop Support Engineer
1 week ago
Singapore Rapsys Technologies Full timeInstall, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible for tracking hardware...
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Desktop Support Engineer
6 days ago
Singapore Rapsys Technologies Full timeUse diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible for tracking hardware and software inventory - Familiarize end users on basic software, hardware and peripheral device...
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Desktop Support Engineer
3 days ago
Singapore INFORMA SOLUTIONS PTE. LTD. Full timeLooking for an ambitious Desktop Support engineers who can grow with organisation: - Setup/installation/configurations and Support of IT Systems like, Desktops/Laptops and Networking Equipment’s - Support our clients for all day to day operations (PC/Laptops/Servers/Network Equipment etc). - End user support for our clients and new projects. - Maintain...