Desktop Support Engineer
5 days ago
**Responsibilities**
- Your primary responsibility is to provide technical assistance and support to end-users within the organization.
- Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
- You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
- Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
- Provide remote assistance for off-site users using remote desktop tools.
- Assist users with login issues, password resets, and access-related queries
- Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.
**Skills Requirement**
- Strong understanding of desktop operating systems (Windows, macOS).
- Knowledge of desktop hardware components and peripherals
- Set up and troubleshoot hardware components.
- Excellent troubleshooting skills to diagnose and resolve technical issues.
- Ability to analyze and solve hardware and software problems efficiently.
- Ability to collaborate with other IT professionals and support teams.
- Share knowledge and contribute to the overall IT support function.
- Familiarity with remote desktop tools for providing off-site support
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Pay: $2,000.00 - $3,400.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Desktop support: 1 year (preferred)
Ability to Commute:
- Singapore (required)
Ability to Relocate:
- Singapore: Relocate before starting work (required)
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