Desktop Support Engineer

4 days ago

Singapore Total IT Global Full time

**Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.**

**ABOUT US:

- **

**Total IT Global** is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e. from consulting, procurement, maintenance support all the way to Green Disposal and data destruction - all under one roof. With ‘Nimble’, ‘Holistic’ and ‘Innovative’ as our core competencies, Total IT Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 112 countries worldwide.

**JOB DESCRIPTION:

- **
- **Desktop Support Engineer**

**Roles & responsibilities**:
Desktop Technician will provide day to day local

**Required Technical Skills**:

- **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.**

**Functions include**:

- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Excellent communication relationship-building and internal customer service skills
- Willing to work off-hours and weekends when required for projects or emergency support.
- Provide first level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Provide L1 support to non‐network attached printers.

**Salary**: $2,800.00 - $3,500.00 per month

**Experience**:

- Desktop support: 1 year (preferred)

  • Desktop Support Engineer

    2 days ago

    Singapore Advance Global IT support Full time $28,800 - $54,000 per year

    Contract Type: B2BLocation: Tuas, SingaporeSchedule: Monday–Friday, 09:00–18:00 SGTRole OverviewWe are seeking an experienced EUC (End User Computing) Support Engineer – Level 1 to provide on-site technical support for end users. The ideal candidate will have strong Mandarin communication skills and 5–10 years of experience in IT or EUC support.Key...

  • Desktop Support Engineer

    3 days ago

    Singapore HORIZON SOFTWARE PTE. LTD. Full time

    **1. JOB DESCRIPTION**: Job Title Desktop Support Engineer Occupation Engineer **Job Description & Requirements**: **Responsibilities**: - Provide IT technical onsite support for end user services problem - Assist Desktop Team Lead to Project Manager & perform various Desktop Related Projects including but not limited to PC Refresh, In-Place Upgrade,...

  • Desktop Support Engineer

    4 days ago

    Singapore DEZIRE TECHNOLOGIES PTE. LTD. Full time

    Level 1 & Level 2 remote/onsite support and resolution to hardware and software issues involving end-user desktops/notebooks, client’s network. - Install, configure, maintain and troubleshoot desktop systems and associated peripherals. - Preparation of desktop/notebook system image. - Perform file backup, migration and restoration for end-users’...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Jobline Resources Pte Ltd Full time

    **Responsibilities**: - Troubleshoot & Resolve Desktop Based Incidents within Service Level Agreement - Fulfil Desktop Related Service Requests including but not limited to staging & deployment, software installation within Pre-defined Turnaround Time - Assist Desktop Team Lead to Project Manage & perform various Desktop Related Projects including but not...

  • Desktop Support Engineer

    1 day ago

    Singapore ITCAN Pte Ltd Full time

    **Job Description / Responsibilities**: Desktop / Desktop Support Engineer - freshers welcome - Perform troubleshooting for client platform related problems - IT Support setup classroom/lab - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated - Liaise with support vendors for maintenance, support or...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Behaviorally (Formerly PRS) Full time

    **Company Profile**: **Job Requirement Description** We are looking for a Desktop Support person to support our Asia region and to act as the Corporate IT point of contact for that region. This person will provide desktop configuration as set by the corporate office and end-users within Asia region. This position will report directory to our corporate...

  • Desktop Support Engineer

    1 week ago

    Singapore Caxton Associates Full time

    Desktop Support Engineer **About Caxton Associates**: Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore and Dubai. Caxton Associates' primary business is to manage client and proprietary capital through global macro hedge fund strategies. Assets are managed via a broad mandate to...

  • Desktop Support Engineer

    5 days ago

    Singapore IT Solution Pte Ltd Full time

    Desktop Support Engineer IT Solution Singapore is currently looking to appoint a Desktop Support Engineer to join their company IT team in the Singapore office. IT Solution Pte Ltd aims to be the leading Singapore-based firm for corporate IT services, providing one-stop solutions for our clients. We are a young and dynamic company specializing in IT solution...

  • Desktop Support Engineer

    3 days ago

    Singapore Rapsys Technologies Full time

    Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible for tracking hardware...

  • Desktop Support Engineer

    2 days ago

    Singapore Unison Group Full time $40,000 - $80,000 per year

    a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel. c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In...