Desktop Support Engineer

2 weeks ago

Singapore Total IT Global Full time

**Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.**

**ABOUT US:

- **

**Total IT Global** is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e. from consulting, procurement, maintenance support all the way to Green Disposal and data destruction - all under one roof. With ‘Nimble’, ‘Holistic’ and ‘Innovative’ as our core competencies, Total IT Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 112 countries worldwide.

**JOB DESCRIPTION:

- **
- **Desktop Support Engineer**

**Roles & responsibilities**:
Desktop Technician will provide day to day local

**Required Technical Skills**:

- **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.**

**Functions include**:

- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Excellent communication relationship-building and internal customer service skills
- Willing to work off-hours and weekends when required for projects or emergency support.
- Provide first level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Provide L1 support to non‐network attached printers.

**Salary**: $2,800.00 - $3,500.00 per month

**Experience**:

- Desktop support: 1 year (preferred)

  • Desktop Support Engineer

    2 weeks ago

    Singapore HORIZON SOFTWARE PTE. LTD. Full time

    **1. JOB DESCRIPTION**: Job Title Desktop Support Engineer Occupation Engineer **Job Description & Requirements**: **Responsibilities**: - Provide IT technical onsite support for end user services problem - Assist Desktop Team Lead to Project Manager & perform various Desktop Related Projects including but not limited to PC Refresh, In-Place Upgrade,...

  • Desktop Support Engineer

    6 days ago

    Singapore Opensource Pte Ltd. Full time

    Job Scope - Desktop On-site Support Engineer - The desktop support team needs to be in Client premises to perform their work - Perform IT equipping and de-equipping as part of new hire/ user on-boarding, staff transfers, and staff exit clearance - Provide Client End User Computing Device support and deployment including: - Install, upgrade, and setup...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Caxton (Singapore) Pte Ltd Full time

    We are seeking a hands-on, proactive and highly independent Desktop Support Engineer to manage our IT support and operations for our Singapore office (approx. of around 15 users). You will be directly reporting to our IT Support & Helpdesk Manager, based in London. The Desktop Support Engineer will be required to research issues and bring resolution to...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Rapsys Technologies Full time

    Job Description: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office 路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software 路 Use tools and methodologies to load, copy and customize operating system configurations for deployment 路...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Rapsys Technologies Full time

    Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible for tracking hardware...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Rapsys Technologies Full time

    Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible for tracking hardware and software inventory - Familiarize end users on basic software, hardware and peripheral device...

  • Desktop Support Engineer

    2 weeks ago

    Singapore UNISON CONSULTING PTE. LTD. Full time

    Description: - Hardware Skill - Desktop, Laptop, Printer and Scanner - Windows OS (Experience in Windows 10 will be an advantage) - Good to have healthcare environment experience. **Requirements**: - Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation. - Support on...

  • Sg - Desktop Support Engineer

    2 weeks ago

    Singapore Computacenter Full time

    FMS Engineer, Desktop Support ,Technical Support, with Minimum 2 years experience Minimum Graduate ,Diploma Holder Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem -...

  • Desktop Support Engineer

    2 weeks ago

    Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full time

    Manage the IT Support and staff to provide 1st level technical support; Primarily responsible as main coordinator and lead engineer for the refresh/ upgrade of Windows 10/ 11 desktop and laptops bank wide. Act as a further escalation point for unresolved or escalated cases. Take on a wider customer service role and promote the customer service ethic to...

  • Desktop Support Engineer L1

    2 weeks ago

    Singapore Rapsys Technologies Full time

    Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office desk and escalated to the Desktop Support Engineers - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system...