Customer Service

2 days ago


Changi, Singapore Anradus Pte Ltd Full time

Industry/ Organization Type**:Freight Forwarding/ Warehousing**:

- Position Title**:Customer Service (Airfreight)**:

- Working Location: Changi Cargo Complex
- Working Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm)
- Salary Package**:Basic + Performance Bonus**:

- Duration: Permanent Role

**Key Responsibilities**
- Handle full set of import and export documents.
- Manage day-to-day operations and transactions.
- Good communication with internal/external parties to ensure correct understanding of different service requirements.
- Strictly follow company standard operations procedures.
- Handle the key account customers according to SOP's and escalate special cases to the Department Manager in a timely manner.
- Provide reports and statistics to key account customers on a daily/monthly basis.

**APPLY NOW**
- Preferably with 1 year of working experience in a related field.
- Proficient in MS Office.
- With shipping knowledge (including INCOTERMS).
- Good interpersonal and communication skills.
- Able to work under pressure and willing to learn.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

**Job Types**: Full-time, Permanent

**Salary**: $2,400.00 - $2,800.00 per month

License/Certification:
Work Location: In person



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