Assistant Key Account Manager

**Assistant KAM (Permanent)**

**Key responsibilities**:

- Manage new customer onboarding experience across HFM functional teams
- Work closely with respective stakeholders, i.e. cross functionally and external suppliers, to meet customer’s KPI
- Conduct business reviews with customers to ensure positive trends in meeting KPIs
- Provide regular update on market development, trend to the customer and proactively proposed action plans
- Visit existing customers, assess customer needs and suggest appropriate products and services and by that, to meet and exceed new business revenue goals
- Work with Key Account Support to develop pricing model and propose sales prices to Key Account Manager to offer new products and services for existing customer.
- Negotiate prices with customer and conclude sales orders to meet revenue targets
- Identify, research and contact prospective customers, build positive relationship and generate future sales and business
- Create and conduct effective sales proposal presentations and identify customers’ business problems and provide solutions
- Collaborate with Sales & Marketing Manager to ensure alignment with FM strategies in forecasting, business planning & sales pipeline development
- Ensure accurate records of all sales & prospecting activities including sales calls, presentations, closed sales and follow-up activities are accurately maintained and submitted in a timely manner
- Manage new customer onboarding experience across HFM functional teams
- Work closely with respective stakeholders, i.e. cross functionally and external suppliers, to meet customer’s KPI
- Conduct business reviews with customers to ensure positive trends in meeting KPIs
- Provide regular update on market development, trend to the customer and proactively proposed action plans
- Visit existing customers, assess customer needs and suggest appropriate products and services and by that, to meet and exceed new business revenue goals
- Work with Key Account Support to develop pricing model and propose sales prices to Key Account Manager to offer new products and services for existing customer.
- Negotiate prices with customer and conclude sales orders to meet revenue targets
- Identify, research and contact prospective customers, build positive relationship and generate future sales and business
- Create and conduct effective sales proposal presentations and identify customers’ business problems and provide solutions
- Collaborate with Sales & Marketing Manager to ensure alignment with FM strategies in forecasting, business planning & sales pipeline development
- Ensure accurate records of all sales & prospecting activities including sales calls, presentations, closed sales and follow-up activities are accurately maintained and submitted in a timely manner

**Skills**:

- Strong ability to persuade, motivate and influence others
- Excellent communication and presentation skills
- Self-Motivator/Aggressive/Ambitious
- Good understanding on market trend & demand
- Ability to influence and build relationships at all levels especially with external customers
- Independent, resourceful & possess high drive to excel
- Ability to take initiative & responsibility
- Ability to multi-task, prioritize and manage time effectively
- Excellent English skills - both verbal and written
- Japanese Language command is preferred - one particular KA to manage

**Experience**:

- 4 to 6 years of related sales experience with a 3PL/Freight Forwarding/Logistics company with proven track records
- Possess experience in Freight Forwarding operations and management with good knowledge in shipping documents and custom procedures

**Qualification**:
Bachelor degree in Management, Logistics, Distribution or Supply Chain

Bexlyn Chiu

R1985241

EA24C2366