Collection Officer

5 days ago


Singapore X STAR TECHNOLOGY PTE. LTD. Full time

**Job Description**:
**Responsibilities**:

- Conduct site visits to customer premise to establish business presence and payment reminder.
- Able to achieve daily productivity in terms of call attempts, contacts and promise to pay by customers
- Provide customer with clear and accurate information including outstanding balance, due amount and due date.
- Maintain and update all dunning and site visit records factually and timely into collections system
- Provide exceptional customer service by addressing inquiries, concerns, and disputes promptly and professionally
- Able to work independently, have good communication skills and able to handle service and complaints matters.
- Any other duties as may be assigned by the management from time to time.

**Requirements**:

- Min Diploma holder
- Good interpersonal and communication skills
- Minimum 1 year of relevant experience in the banking or financial industry
- Prior experience in Debt Collections or Customer Service preferred


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