Manager, Service Excellence Office

[What the role is]The Singapore Aviation Academy (SAA) is the training arm of the Civil Aviation Authority of Singapore. It drives capability development for the Singapore air hub and capacity building for the international aviation community. To ensure SAA's continued relevance and to establish it as a centre of excellence for aviation knowledge, the SAA is...

CUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a...

[What the role is]Assistant Manager, Bus Service Contract ManagementJoin our dynamic team as an Assistant Manager in Bus Service Contract Management, where you will play a pivotal role in overseeing and optimising bus service operations across Singapore's public transport network.[What you will be working on]As part of our collaborative team, you will take...

CUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...

[What the role is]ASSISTANT MANAGER, SERVICE QUALITY OPERATIONS[What you will be working on]We seek an energetic professional to be part of the Team that addresses public queries and suggestions. You should be keen to explain LTA's vision for land transport on behalf of LTA. You will need to work with other internal divisions and external agencies to...

**About the Role**: The Service Excellence Team at **FirstCom Academy**is responsible for ensuring the service quality standards of our operations, including but not limited to training quality, staff and trainers’ service quality. We continuously improve service standards through feedback, surveys, and outcome evaluations from our learners to enhance the...

**Singaporean only** **Duties / Tasks** **Counter Duties** - Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. - Process all Clubhouses booking in the computer system (SAFRA Management System - Online, etc). To know the use of manual receipts / the rates, in the event of a computer...

We are currently seeking an experienced and motivated Office Administrator to join our dynamic team. This is a fantastic opportunity for a detail-oriented individual with excellent organizational and administrative skills to contribute to our continued success. **Responsibilities**: - Manage and maintain office operations, including coordinating meetings,...

**Position Summary** The Guest Services Assistant will work under the supervision of our Office Operational Manager (“OOM) and perform services, for providing a pleasant experience for all visitors to our office by meeting, greeting, direct/assist clients to assigned meeting rooms including receiving and directing incoming calls in a professional and warm...

The College of Engineering is a leader in engineering education and research. NTU College of Engineering comprises five internationally renowned engineering schools, each with its own specialisation. Focused on technology and innovation, all our five engineering schools are consistently ranked among the top universities internationally. CoE and Schools are...