Call Center Agent

Work with different departments within the organisation on service recovery for case closure at customer’s level - Update and record the customers information via internal customer information system. **What we can develop in you**: - Learn to work with a variety of people - Opportunity to cross sell products or services over the phone - On-the-job...

Responsibilities:Answer inbound calls and provide information pertaining to queries, complaints & feedbackManage & resolve customer's complaints & feedbackFirst contact resolution of all cases handledProject a positive and helpful attitude to external and internal customersEnsure Standard Operating Procedure (SOP) is properly carried outRequirements:Minimum...

**Responsibilities**: - Perform inbound and outbound calls to members - To advise on benefits and remind on payment - To handle members’ termination request; save or retain members from terminating their membership - Ensure daily and monthly KPIs are met and exceeded - Deliver excellent level of customer service to ensure members...

**Remuneration Package**: - $15 per hour from Mon to Wed 9am to 6pm **Responsibilities**: - Answer inbound calls and provide information pertaining to queries, complaints & feedback - Manage & resolve customer’s complaints & feedback - First contact resolution of all cases handled - Project a positive and helpful attitude to external and internal...

Conduct selection process for new student enrolment applications. (daily)Interact with sales/marketing staff, agents and students to receive documents and data to create student profiles in school system. (daily)Interact with staff members to create hard copy student P-files. (daily)Manage all the activities for the school account with ICA solar system...

Job description:Provides technical leadership and governance to the project.Define the technical resource pool and assigning Roles and responsibilities, assessing knowledge and expertise as the technical resources conduct their activities.Work with the Enterprise architecture to understand the architecture capability desired by the organization and...

Preferred Profile:Candidates with relevant experience in marketing and sales, or student recruitment within the Private Education sector are highly preferred.Core Responsibilities:Sales & Recruitment ManagementManage and maintain a portfolio of recruitment agents and referrers to ensure student recruitment KPIs are consistently met.Actively engage new...

Handle the daily HR activities including monitoring the resumes and candidates for job applications. (daily)Manage the student contracts and payment issues. (daily)Verify the daily payment matching and verify the monthly FPS records and submit such FPS records. (weekly)Handle the payments including distribution of salaries, claims, membership fees, and...

Our well-established insurance agency is seeking motivated and professional individuals to join our team as Insurance Agents. We have a proven track record of success, being the top district in the entire AIA for 16 out of 30 years and having the most number of MDRT award winners. Our agents benefit from our proprietary training system, which has...

As a QA Specialist, you will be responsible for developing and executing quality assurance processes. You will also review these processes and provide feedback to the Customer Servicing team with the overall objective to deliver and maintain quality service to our customers. This role calls for one who is passionate in improving customer experience and...