Inbound Call Center Agent

Salary: from $2,000.00 to $2,600.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances)Responsibilities:Answer inbound calls and provide information pertaining to queries, complaints & feedbackManage & resolve customer's complaints & feedbackFirst contact resolution of all cases handledProject a positive...

**Responsibilities** - As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service through inbound and outbound calls. - Handle customer inquiries and resolve issues with professionalism, empathy, and efficiency, ensuring customer satisfaction and maintaining a positive company image **Working Hours** - Sat...

To consistently meet the Customer Centre targets set (KPI) without compromising quality of service delivery. - To ensure accuracy & complaint for all the customers' request. - To successfully cross-buy the bank products & services. - To adhere professional standards of behavior & conduct in dealing with customers & fellow CSO's - Flexibility in work...

Work with different departments within the organisation on service recovery for case closure at customer’s level - Update and record the customers information via internal customer information system. **What we can develop in you**: - Learn to work with a variety of people - Opportunity to cross sell products or services over the phone - On-the-job...

Calling will be conducted in Tampines office. Perform outbound call campaigns generated sales leads to sales force Answer inbound calls from existing and potential customers Providing reporting on service levels for call performance Expect professionalism and reliability Meet and exceed daily outbound call quotas Accomplishing sales goals and maintain a...

Preferred Profile:Candidates with relevant experience in marketing and sales, or student recruitment within the Private Education sector are highly preferred.Core Responsibilities:Sales & Recruitment ManagementManage and maintain a portfolio of recruitment agents and referrers to ensure student recruitment KPIs are consistently met.Actively engage new...

J&T Express is a technology-driven eCommerce enabler for brands and sellers to embark and scale their eCommerce businesses. We converge technology and services to power the next generation of eCommerce businesses. We are passionate, enthusiastic, and open-minded in providing the best solutions and play a key role in the growth and success of our client’s...

Key ResponsibilitiesCustomer Interaction & Enquiry Management: Manage inbound/outbound calls, emails, live chat, and digital channels. Ensure all interactions are logged in relevant CRM systems.Complaints Handling & Resolution: Oversee complaint resolution processes and escalate issues when necessary. Track Voice of Customer (VOC) feedback.Training and...

**Role Purpose** The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs **͏**: **Do** - ** Support process by managing transactions as per required quality standards** - Document all pertinent end user identification information,...

5 years exp **Roles & Responsibilities** - Serves customers by selling products and meeting customer needs. - Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. - Adjusts content of sales presentations by studying the...