Call Center Agent

To consistently meet the Customer Centre targets set (KPI) without compromising quality of service delivery. - To ensure accuracy & complaint for all the customers' request. - To successfully cross-buy the bank products & services. - To adhere professional standards of behavior & conduct in dealing with customers & fellow CSO's - Flexibility in work...

Work with different departments within the organisation on service recovery for case closure at customer’s level - Update and record the customers information via internal customer information system. **What we can develop in you**: - Learn to work with a variety of people - Opportunity to cross sell products or services over the phone - On-the-job...

Responsibilities:Answer inbound calls and provide information pertaining to queries, complaints & feedbackManage & resolve customer's complaints & feedbackFirst contact resolution of all cases handledProject a positive and helpful attitude to external and internal customersEnsure Standard Operating Procedure (SOP) is properly carried outRequirements:Minimum...

Salary: from $2,000.00 to $2,600.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances)Responsibilities:Answer inbound calls and provide information pertaining to queries, complaints & feedbackManage & resolve customer's complaints & feedbackFirst contact resolution of all cases handledProject a positive...

J&T Express is a technology-driven eCommerce enabler for brands and sellers to embark and scale their eCommerce businesses. We converge technology and services to power the next generation of eCommerce businesses. We are passionate, enthusiastic, and open-minded in providing the best solutions and play a key role in the growth and success of our client’s...

Calling will be conducted in Tampines office. Perform outbound call campaigns generated sales leads to sales force Answer inbound calls from existing and potential customers Providing reporting on service levels for call performance Expect professionalism and reliability Meet and exceed daily outbound call quotas Accomplishing sales goals and maintain a...

**Role Purpose** The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs **͏**: **Do** - ** Support process by managing transactions as per required quality standards** - Document all pertinent end user identification information,...

Job description:Provides technical leadership and governance to the project.Define the technical resource pool and assigning Roles and responsibilities, assessing knowledge and expertise as the technical resources conduct their activities.Work with the Enterprise architecture to understand the architecture capability desired by the organization and...

Preferred Profile:Candidates with relevant experience in marketing and sales, or student recruitment within the Private Education sector are highly preferred.Core Responsibilities:Sales & Recruitment ManagementManage and maintain a portfolio of recruitment agents and referrers to ensure student recruitment KPIs are consistently met.Actively engage new...

Our well-established insurance agency is seeking motivated and professional individuals to join our team as Insurance Agents. We have a proven track record of success, being the top district in the entire AIA for 16 out of 30 years and having the most number of MDRT award winners. Our agents benefit from our proprietary training system, which has...