Cso- Call Center/customer Service

3 days ago


Singapore JP infotech Full time

Ex:Min Fresher or Min 2 Years in Customer Service role

JD:
Shift:
Ready to work in Morning Shift and Afternoon Shift
- Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers’ feedback and identify problem trends for improvement actions

**Job Type**: Contract
Contract length: 12 months

**Salary**: Up to $3,500.00 per month

**Experience**:

- Call center: 1 year (preferred)



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