
Call Center Officer
4 days ago
To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
- To ensure accuracy and compliant for all customers’ requests
- To successfully cross-buy the Bank’s products and services
- To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs
- To adhere to professional standards of behavior& conduct in dealing with customers & fellow CSOs.
- Flexibility in work deployment when business needs arise
- Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms
- Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfilment. (Fulfilment Team)ensure message consistency across the different online platforms
Minimum Educational level:
1) Diploma & Degree holders
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Customer Service Officer
4 days ago
Singapore BASIL TECHNOLOGIES PTE. LTD. Full time**Role - **Customer Service Officer (Call Center) **Work Location**: - Science Park **Contract Period - **1 year **Key Accountabilities** - Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) - Achievement and maintenance of customer satisfaction **Job Responsibilities & Duties** - Follow-up on...
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Senior Customer Service Officer
4 days ago
Singapore JJ Consulting Services Full timeOur Client is an established company in Singapore, who is seeking to recruit Senior Customer Service Officer (Call Centre - Customer Resolution). Senior Customer Service Officer (Call Center - Customer Resolution) Working Hours: On rotating shift (Mon - Sun)/ 5 days work or 42 hrs per week Weekday/Weekend/ Holiday: **Job Requirements**: - Manage customer...
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Call Center Representative
5 days ago
Singapore Charles Juay Organisation Full timeCompany Charles Juay Organisation Designation Call Center Representative Date Listed 04 Mar 2025 Job Type Entry Level / Junior Executive, Experienced / Senior Executive - Free/ProjPart/TempIntern/TS Job Period Flexible Start - Flexible End Profession Customer Service / Communications Industry Insurance Location Name Singapore - Work from...
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Call Center Trainer
4 days ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full timeThis is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $3,500-$4,000 Work Timing 1. Mon to Fri - 9 am to 6 PM with one hour lunch break. 2. All Saturdays would be a half day working for him/her (4 hours). 3. All Sundays and Public Holidays will be rest days. Call Center Trainer **Job Description**: We are...
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Call Center Technical Support Engineer
4 days ago
Singapore IRMA INSIGHTS PTE. LTD. Full time**Duties and Responsibilities** **_Call Center Operations: _** - Manage IT team to follow SOP of all call center activities covering End User Computing (PCs/Devices, Peripherals, Passwords, Access, etc), DC/Cloud Services (Servers / Virtual Machines, Storage, Backup, Security, Network etc) - Oversee and determine timeframes for major IT projects including...
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Call Center Officer
4 days ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full timeRole: Customer Service Officer This is a 12 months contract role assigned to our client Work Location: Suntec Salary Range : $2,500-$2,700 Working Hours 1. Open to shift work (24 hours) and weekend work 2. 44 hours per week 3. 5.5 days work week 4. Requirement: 1-2 years of call center/customer service experience **Job Description**: 1. lst level...
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Call Centre Officer
2 days ago
Singapore SEARCH INDEX PTE. LTD. Full time**Call Center / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Will Be Provided**: - **5 Days / Office Hour / Able to work on Weekend**: - **IMMD** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all...
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Home Based Call Center Agent
5 days ago
Singapore Snaphunt Pte Ltd Full timeCompany Snaphunt Pte Ltd Designation Home Based Call Center Agent Date Listed 19 Aug 2025 Job Type Entry Level / Junior Executive - Full/Perm Job Period Immediate Start, Permanent Profession Customer Service / Communications Industry Consultancy Location Name Singapore Allowance / Remuneration $500 - 1,000 monthly Company Profile Our...
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Call Center Customer Service Representative
4 days ago
Singapore Hospilite Full time $2,000 - $36,000 per yearKey Responsibilities:Handle outbound and inbound calls from individuals regarding bills and related inquiries with professionalism.Provide assistance and information on billing processes, payment options, and insurance claims.Ensure accurate documentation of conversations and transactions in our systems.Collaborate effectively with team members to resolve...
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Call Center Executive
4 days ago
Singapore ROYCE DENTAL GROUP PTE. LTD. Full time**Key Responsibilities** - Schedule, confirm, and manage patient appointments across multiple clinic locations. - Provide accurate information on treatments, procedures, promotions, and clinic policies. - Verify patient information and maintain accurate records in the clinic management system. - Assist patients with pre-treatment preparation instructions and...