Global Ediscovery and Investigations

Global eDiscovery and Investigations (GEDI) - Regional eDiscovery Operations Manager, VP Job Number: 3261477 POSTING DATE: Nov 24, 2024 PRIMARY LOCATION: Non-Japan Asia-Singapore-Singapore-Singapore EDUCATION LEVEL: Refer to Position Description JOB: Technology EMPLOYMENT TYPE: Full Time JOB LEVEL: Vice President DESCRIPTION We’re seeking someone to join our Global eDiscovery and Investigations group as a Case Management/ eDiscovery operation manager in Cyber. The group is responsible for managing requests for electronic data and digital forensic investigations that relate to Litigation, Regulatory matters, Compliance, Employee Investigations as well as Incident Response and Cyber Security events. The team ensures that requests are adequately formed, tracked and responded to in an efficient and accurate manner. This is an excellent opportunity to join a dynamic global function in the Singapore office. **eDiscovery Operations Team** **Technology** In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Cyber Security Engineering Manager position at Vice President level, which is part of the job family responsible for providing specialist cyber expertise and creating solutions that protect the organization's systems and networks against actual and potential security threats and vulnerabilities. **Morgan Stanley** Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. **Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on** **What you'll do in the role**: >Lead and manage Asia eDiscovery operations team which is part of the silo within the ISIMI department (Information Security Incident Management and Investigations department within CDRR) >Perform eDiscovery collection and analysis of data collected if required, and communicate status updates for various stakeholders > Responsible for the management of the Regional GEDI eDiscovery operational queues, includes monitoring, allocation of work, and hands-on execution of eDiscovery processing queue to ensure efficient delivery of service to stakeholders > Includes monitoring, allocation of work, and hands-on execution of eDiscovery processing queue to ensure efficient delivery of service to stakeholders > Identifies and designates eDiscovery case lead specialist on large and/or complex matters in order to coordinate collection efforts, partnering with eDiscovery collections specialists > Act as eDiscovery case lead to communicate expectations to stakeholders on sensitive or complex matters > Supervises eDiscovery case lead/ collection specialist's work products to ensure quality of deliverables > Identify potential issues that may arise in eDiscovery matters and work with key stakeholders to address > Provides sign off and acts as primary escalation for eDiscovery related issues > Leverage eDiscovery expertise to engage Legal partners in order to shape effective and cost savings collections requests > Train and mentor staff on eDiscovery processes to ensure adherence to procedures and any emerging technologies to support data collections > Creation of eDiscovery reporting to identify trends and highlight any resourcing requirements QUALIFICATIONS **What you'll bring to the role**: >Experience in effectively executing IT strategy, delivery and complex initiatives. >Ability to present information in a clear and concise manner to technology and business leadership. >Advanced understanding of functional area and competent understanding of competitive environment. >At least 8 years' relevant experience would generally be expected to find the skills required for this role. > Robust knowledge of the Electronic Discovery Reference Model (EDRM) framework and standards, including implication of international data collection > Comprehensive knowledge of data retrieval from message archive systems or data repositories, including formulation and troubleshooting of complex data collection criteria > Technical knowledge with basic use of Windows and Unix command and strong Microsoft Excel reporting > Strong written and verbal communication skills, ability to articulate technical information in a concise manner to non-technical audiences > Experience with handling sensitive and confidential information > Strong organizational skills - with good time management, ability to handle multiple priorities, detail-oriented and prioritize works with good judgement > High level of work ethic - demonstrated by following policies and procedures, making good judgement and escalating issues promptly > Flexible with work hours - on-call and weekend coverage required > In-depth knowledge of technology risk and secur