Account Management Lead

3 days ago


Singapore Cynopsis Solutions Pte. Ltd. Full time

Singapore / Full-Time

The Account Management Lead will build and nurture existing relationships with key clients to ensure that Cynopsis continues to add value to these clients and ensure that we are seen as a trusted long term partner with clients to deliver a good regulatory outcome for them.- Build and strengthen client relationships to achieve long-term partnerships
- Negotiate contracts for renewals to maximize profits and maintain customer retention rates
- Develop trusted relationships with key accounts
- Develop a thorough understanding of our products and service offerings to better up-sell and cross-sell to client
- Work closely with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Assist with challenging client requests or issue escalations as needed

Forecast and track key account metrics

**Pre-Requistites**:
- Minimum Degree holder
- Previous account management and sales experience preferred
- Excellent communication and interpersonal skills
- Positive attitude
- Proactive, tenacious personality required
- Strong ability to connect with people
- Teamwork & Leadership abilities
- Strong multiple language abilities preferred


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