Key Account Lead

1 week ago


Singapore Kingsforce Management Services Pte. Ltd. Full time $90,000 - $120,000 per year

About our client: Our client is a leading Construction and Civil Engineering company supporting the Oil & Gas and Chemical Processing Industry.

About the role: The Soft Services Site Manager/Lead for Jurong Island is responsible for overseeing non-technical facility services, ensuring a clean, safe, and welcoming environment in line with contractual scope, SLAs, KPIs, and client expectations. This role manages service delivery for cleaning, security, waste management, pest control, landscaping, workplace experience, and other soft services while driving efficiency, compliance, and continuous improvement.

  • Serve as the primary Key Account Lead and main client liaison across all COMPANY offices and sites in Singapore, ensuring service delivery in compliance with contractual scope, SLAs, KPIs, site HSE, and quality standards.
  • Lead and supervise soft services operations and the Soft Services team across COMPANY offices and sites in Pulau Bukom Island and mTower, including cleaning, catering (working closely with the appointed food catering services provider and/or other COMPANY-appointed suppliers), waste management, front-of-house services, and occasional events management. Ensure proper soft-services documentation and adherence to established change management controls for the site.
  • Ensure service providers (in-house employees or third-party outsourced subcontractors) comply with scope, SLAs, KPIs, site HSE, and quality standards, while driving cost-saving initiatives and high-standard service delivery.
  • Manage budgets, costs, and supplier contracts for soft services, optimizing value without compromising standards.
  • Drive and implement innovation and sustainability initiatives (e.g., green cleaning, recycling programs).
  • Act as the primary liaison for client feedback on workplace experience and service adjustments.
  • Act as the Key Account Lead in ensuring compliance with HSSE regulations, on-time client reporting, service reviews, and monitoring financial performance, budgets, and contract scope performance. Prepare and present performance reports and business reviews to stakeholders.

About you:

  • Diploma or degree in Facilities Management, Hospitality/Hotel Management, Business/Operations Management, or a related field.
  • Minimum of 5–8 years of relevant experience in soft services management, preferably within oil & gas, petrochemical, or large corporate environments (experience at Jurong Island, Pulau Bukom, or mTower is an advantage).
  • Proven experience managing cleaning, catering, waste management, pest control, landscaping, front-of-house operations, and occasional event management.
  • Strong knowledge of SLAs, KPIs, HSSE, and quality standards in facility services.
  • Experience in budget management, cost optimization, and supplier/contract management.
  • Demonstrated ability to drive innovation, sustainability initiatives, and continuous improvement.
  • Excellent leadership, communication, and interpersonal skills, with the ability to manage teams and act as a key client liaison.
  • Strong organizational skills, attention to detail, and ability to handle multiple priorities.
  • Proficiency in MS Office and facility management software is preferred.

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508



  • Singapore Sea-lead Full time

    Global Director Sales & Business Development Direct reports: None Job purpose: Global Key


  • Singapore CPF Account Full time

    Join to apply for the Financial Accounting Specialist role at CPF Board Job Overview At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate...


  • Singapore RGF Full time

    **Location**: Singapore **Salary**: Open **Industry**: Consumer Goods & Retail **Sub-industry**: Food & Beverage **Function**: Consulting **Job Description**: **Our Client**: Our client is the leading beverage company in Singapore and was established in 1977 by its parent company in Japan. They have carved a strong niche in the RTD beverage market with...

  • Assistant Manager

    1 week ago


    Singapore Sea-lead Full time

    Job title Assistant Manager - Accountant Department Finance Direct reports Managing Director Job purpose This role will be responsible for financial reporting, analysis and finance related duties pertaining to ship management activities. Main tasks and responsibilities Comply with IMS and all relevant international rules and regulations Ensure all duties are...

  • Account Assistant

    1 day ago


    Singapore KEY POINT (S) PTE LTD Full time

    Job Descripition 1. Handle Accounts Payable (AP) & Accounts Receivable (AR) 2. Issuance of Credit or Debit Note upon request 3. Generate monthly Customers SOA and follow-up payments 4. Reconciliation of the customer and suppliers accounts 5. Reconciliation of related company accounts 6. Reconcile all prepayments (provide schedule) 7. Managing Cash Book and...

  • Key Account Manager

    3 days ago


    Singapore UNIVERSAL PROCUREMENT SYSTEMS PTE LTD Full time

    **Primary Duties** - Actively manage and coordinate all aspects of the sales process and act as the focal point for information flow between the company and target accounts. - Develop strong, long-term relationships with key decision-makers at target accounts Identify and validate new sales targets and develop the pipeline of opportunities in line with...

  • Key Accounts Manager

    2 weeks ago


    Singapore RTC (SINGAPORE) TRADING CO. PTE. LTD. Full time

    RTC Singapore is hiring a Key Account Manager to be based in Singapore. At RTC we are focused exclusively on retail: the ultimate point of consumer contact. We plan, design, build, implement and manage retail solutions that bring clarity with the world’s leading retailers and brands. With locations in America, South America, Europe and Asia, we have...


  • Singapore WEWATCH PTE. LTD. Full time

    **Job Description: Key Account Director** **Responsibilities**: - Play an integral role in new business opportunities pitches and hold responsibility for the effective on-boarding of new clients. - Focus on developing and maintain clients relationship. - Generate new business opportunities through customer engagement, proposal presentation, etc. - Work on...


  • Singapore TikTok Full time

    Responsibilities TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and...

  • Key Account Manager

    2 weeks ago


    Singapore Singapore Full time

    Develop, monitor and manage a portfolio of clients account, in accordance with the strategy of division and brands - Drive the performance of key accounts to ensure that sales, distribution and merchandising opportunities are maximised and the year's sales budget is achieved - Create an annual business plan/trade marketing plan taking into account levers of...