Project Specialist

**What the role is**

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF Together, let's redefine possibilities and leave a legacy that echoes for generations.

**What you will be working on**

As a member of the Compliance and Enforcement Department (CED), you will play a crucial role in detecting, investigating, and enforcing CPF non-compliance by employers. Your work will directly impact CPF members, ensuring they receive their rightful contributions for healthcare, housing, and retirement needs.

In this role, you will:

- Lead a team of enforcement officers to oversee the enforcement and recovery of CPF contributions and arrears from defaulters, while managing their daily operational activities.
- Develop and implement measures to deter employers and platform operators from defaulting CPF contributions.
- Manage complex correspondences related to enforcement activities, budget/billing matters and interfaces with internal/external parties.
- Work with cross functional teams to review existing processes and implement initiatives for efficient enforcement strategies and process improvements.
- Collaborate with multiple stakeholders and handle project implementation, ensuring timely delivery and meeting requirements.
- Manage and oversee data requests including to perform statistical analyses to support management reporting and operational decision-making.

**What we are looking for**

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.
- Experience in operational and project management, with a proven track record of successfully managing complex projects from start to finish, preferred.
- Prior experience in enforcement, compliance, or legal operations will be preferred.
- Proficiency in data visualisation and automation tools such as Power BI, UIPath, and Generative AI would be an advantage.
- Ability to work independently and as part of a team, demonstrating strong interpersonal and organisational skills.
- Possess strong analytical, writing, and communication skills to effectively manage stakeholders.
- Self-motivated and ready to innovate in a dynamic environment.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

**What you can expect**

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

- Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
- Promotion opportunities based on your capability and on-the-job performance.
- A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
- Flexible dress code that empowers you to choose your appropriate outfit for the day.
- A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.