Channel Solutions Engineer

**Work Styles at Zoom**

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

**About Us**

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

The Channel Solution Engineer role at Zoom is an exciting and rewarding position. Zoom is looking for a technical sales professional with knowledge of customer business drivers to adopt the Zoom Communication platform. The Channel Solution Engineer acts as a trusted advisor and plays an integral part in delivering Happiness to our partners and customers.

This individual serves as the lead advocate for partners; translating technical needs into solution integration recommendations, enablement and driving pre-sales capabilities such as demo and proof of concepts with our partners. The Channel Solution Engineer must be able to understand and articulate Zoom's architectural advantages to our partners and support the Channel Account Executive when it comes to proposing and designing solutions for our partners and customers.

**As a Channel Solution Engineer you will be**:

- Designing next-generation communication solutions with Zoom partners
- Enabling partners to conduct demo and proof of concepts for prospective Zoom customers
- Solution and architectural design and selling
- Mentoring and support partners for API/SDK demo and proof of concepts
- Building/maintaining relationship with Resellers & Distributors
- RFQ/RFP response/preparation
- Building competitive intelligence
- Working Across Multiple Boundaries
- Driving the Zoom Vision

Zoom promotes the use of our amazing toolset to maximize all resources within. However there will also be travel required in some instances.

**Requirements**:

- 10+ years of technical experience in Collaboration technologies
- 5+ years in an external-facing technical role required
- BS/BA (EE/CS) or equivalent.
- ** Speaks business level Mandarin or Cantonese and English to communicate with local clients**
- Thorough competitive knowledge (in their area of specialization) including solution, technology and product offerings.
- Ability to present topics in a clear and concise manner to many levels of technical skill sets and audience sizes
- Intermediate level solution sales ability
- Strong business acumen and executive presence
- SaaS Collaboration sales experience i.e. web conferencing, cloud voice, UCaaS
- Excellent communication skills
- Create, present and document technical solutions

**Desired Skills**
- End-to-end IT systems knowledge
- Formulate and communicate a technical solution/vision
- Mentor developing team members
- Act as a leader when the situation warrants
- Be flexible and able to function in a high growth environment

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

Explore Zoom:

- Hear from our leadership team
- Browse Awards and Employee Reviews on Comparably
- Visit our Blog
- Zoom with us
- Find us on social at the links below and on Instagram
- View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.