Assistant Manager, Property Management
1 day ago
This role supports daily property operations with a strong focus on **concierge team management**, **tenant engagement**, and **customer service delivery**across a commercial or mixed-use development.
**Concierge Operations**
- Supervise the concierge team, including rostering, grooming standards, and service quality.
- Conduct team briefings and ensure consistent training to uphold service standards.
- Step in to cover concierge duties when required.
**Tenant Experience & Engagement**
- Act as the main contact point for tenant feedback, requests, and daily interactions.
- Plan and coordinate tenant engagement activities and simple in-building events.
- Build strong tenant relationships through regular check-ins and site visits.
**Property Management Support**
- Assist with onboarding new tenants, explaining property services, rules, and processes.
- Support vendor coordination and ensure smooth day-to-day operations.
- Maintain high service levels and property standards in collaboration with Property Managers.
**Requirements**:
- Diploma/Degree in Hospitalit, Facilities Management, Property Management or related fields.
- At least 3 years of relevant experience in property management, concierge, or hospitality.
EA Name: BuildBridge Partners Pte Ltd
EA License No: 25C2918
EA Reg No: R1551092
Khoo Yan Jie
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