Membership Services and Engagement Executive

15 hours ago


Singapore THE SINGAPORE CONTRACTORS ASSOCIATION LIMITED Full time

**About The Singapore Contractors Association Ltd**

Formed in 1937, The Singapore Contractors Association Ltd (SCAL) is the official representative body of the construction industry in Singapore with about 3,000 members. An exciting opportunity has come up for a dynamic and talented individual to join us as Membership Services and Engagement Executive.

Reporting to the Membership Services and Engagement Manager, the incumbent is the first point-of-contact for SCAL members and is responsible for growing and servicing SCAL’s membership base of Ordinary, Associate, Trade, Individual, and Student (OATIS) members, and members in the Singapore List of Trade Subcontractors (SLOTS), and provide value-added membership services. The Membership Services and Engagement Executive’s duties and responsibilities include, but are not limited to, the following:

- Ensure superior customer service is consistently provided to members and to other members of the public.
- Help to drive and provide support for regular membership and welfare (MW) committee meetings to brainstorm new ideas and membership initiatives, to provide a consistently high level of quality membership experience to members.
- Assist to plan, co-ordinate and organise members’ events and activities, where applicable.
- Update and maintain membership database and relevant information.
- Provide timely response to all membership correspondence and enquiries.
- Any other duties as may be assigned.

**Job Requirements**
- Diploma in any business discipline.
- Prior membership services experience in trade associations is a bonus. Applicants with no experience but have the willingness to learn are welcome to apply.
- Customer-service oriented with a problem-solving attitude.
- Good written and verbal communications skills.
- Able to work in a team and independently.



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