Software Support Specialist
7 days ago
**Roles & Responsibilities**:
- Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.
- Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.
- Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.
- May have to extend regular work timings and work on various time zones while working on Support tasks assigned.
- Will report to the Support Lead and will be part of INDIA Delivery Center.
**Required Professional & Interpersonal Qualities**:
- Any Graduate / BE / BTech /MCA.
- Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.
- Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.
- Working according to target market time zone a must. Excellent verbal, written and effective communication skills.
- Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
- Effective time-management, organizational and prioritization skills.
- Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.
**Benefits**:
Performance Bonus
Software support specialist
-
Software Support Specialist
2 weeks ago
Singapore Ancient Greenfields Full time $60,000 - $120,000 per yearSoftware Support Specialist Job DescriptionWe are looking for a dedicated Software Support Specialist to assist with the scheduling, planning, forecasting, resourcing, and managing Software Support technical activities to ensure Data accuracy and quality.To be a Software Support Specialist, you should have the ability to work with multiple discipline...
-
Software Support Specialist
2 days ago
Singapore Flintex Consulting Pte Ltd Full timeWill work along with the support Lead, take up support tickets assigned, probe the issue and give possible resolution within the specified Turn Around Time. - Freshers also welcome to apply. - Must perform technical troubleshooting on company’s products implemented at customer site by taking a remote session (or) by coordinating with onsite engineers. -...
-
IT Support Specialist
2 weeks ago
Singapore HTC Software Singapore Pte Ltd Full time $104,000 - $130,878 per yearPosition OverviewWe are seeking a dedicated IT Support Specialist to join our team and ensure seamless technology operations across our organisation.This role combines technical expertise with excellent customer service skills to support end-users and maintain critical IT infrastructure across multiple locations on Sentosa Island.Key...
-
Software Support Specialist
5 days ago
Singapore SANCRO PTE. LTD. Full timeAs a **Software Support Specialist **, you will play a role in performing software deployment and support. Your primary focus will be on implementing, automating, and optimizing the processes that allow for the seamless integration of software development and deployment. You'll work closely with level 3 support teams to enhance the efficiency and reliability...
-
Software Support Executive
2 weeks ago
Singapore Times Software Pte Ltd Full time $40,000 - $60,000 per yearJob descriptions and responsibilities:Responsible for hotline support and train end-users on all company's software products,On-site support, installation and training at end-user office,Trouble shooting of current software and new software,Assisting sales and software staff on any sales or software activities if necessary,Candidate with implementation of...
-
Helpdesk Support Specialist
5 days ago
Singapore READY SOFTWARE PTE LTD Full timeJob Description: - Work with end-user and technical support team to investigate, troubleshoot and resolve customer issues in a timely manner. - Provide internal IT support assistance within the office, including and not limited to working with vendors to resolve PC/ server/ software /hardware/network connection issues, etc. Job Requirements: -...
-
IT Operations Specialist
7 days ago
Singapore The Software Practice Full timeWe're a Singapore based software consulting firm looking for an IT Operations Specialist who will be a key contributor to our IT and security outcomes, alongside improving employee experiences within the Company. **Key Responsibilities**: - Troubleshooting and resolving TSP staff’s IT challenges (hardware - laptops; software - access to VPN, access to...
-
Application Support Specialist
1 week ago
Singapore ONTHEGO SOFTWARE LAB PTE LTD Full timeJob descriptions and responsibilities: - Responsible for hotline support and train end-users on all company’s software products, - On-site support, installation and training at end-user office, - Trouble shooting of current software and new software, - Assisting sales and software staff on any sales or software activities if necessary, - Any job functions...
-
Project Consultant
2 days ago
Singapore Times Software Pte Ltd Full timeOverview Implementation of projects cycle includes the following but not limited to: Responsibilities Meeting/ discussion to gather requirements with Project Manager Assist Project Manager in documentations, test cases, test scenarios and functional specifications System testing/ quality check on applications (pertaining to the project) developed by the...
-
Sales Specialist, Secure Access Service Edge
6 days ago
Singapore Check Point Software Full timeSales Specialist, Secure Access Service Edge Join to apply for the Sales Specialist, Secure Access Service Edge role at Check Point Software Why Join Us?As the world's leading vendor of cyber security solutions, Check Point Software Technologies faces the most sophisticated threats and attacks facing the world today. Our employees are redefining the security...