HR Operations

3 days ago

Singapore Singapore Full time

**Key activities/responsibilities**: - Accountable for Employee experience related to the above areas of competence, ensuring high quality and fast execution - Provide customer service through inquiry management and resolution - Perform specialized process administration ensuring perfect execution in line with Headquarter guidelines (eg. Salary review, reporting, etc) - Serve as point of contact with Headquarter Total Reward Center of Expertise - Generate operational reports and analyze data to identify continuous improvement opportunities - Process data changes related to the above processes in HR System where needed (ERP: Oracle) - Process all transactions related to the above processes. Process HR transactions and payments - Maintain HR systems (including data quality) and perform configuration activities - Ensure compliance with local rules & legislations in personnel administration, payroll and Total Reward processes, being always updated on new rules & requirements for the Singapore APAC HQ - Develop localized HR Policies for the Singapore APAC HQ **Experience and Qualifications** - Undergraduate Degree in Human Resource Management desirable but not essential - Minimum of 5 years' experience working in HR Remuneration/ Operations/ HR Analyst / process improvement type role **Skills and competencies** - Attention to detail and focused on continuous improvement in HR processes; a passion for analytics and technology/systems - Highly organised - Solid Excel skills with the ability to develop and enhance reports - Excellent customer service understanding and service delivery orientation - Superior communication skills - Knowledge of PayGlobal and Oracle would be advantageous - Strong team focus - with a "can-do" attitude aimed at continuously building and improving a team dynamic - Ability to work calmly under pressure - A strong role model of Amplifon values

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