Scrum Master

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**What we expect of you, day to day**:

- As a Scrum Master, you will use a coaching leadership style to promote the Agile values, Principles, and best practices for 1-2 Scrum Teams
- You will foster a culture of inclusion and well-being within your Scrum Team as well as within the PMO team
- You will help your Scrum Team with decision making, dependency management, and eliminating impediments to meet sprint and quarterly execution (release) goals
- You will consistently and transparently collaborate with engineering managers to relentlessly improve, address challenges, and create a high-performing Scrum Team
- You will demonstrate a sense of urgency in asking for management support to help remove impediments that the team cannot solve on their own
- You will facilitate Scrum ceremonies with a relentless improvement mindset to promote Agile maturity within the team or team of teams
- You will focus your team on delivering secure, quality working software, sprint after sprint, using acceptance criteria and a definition of done
- You will lead effective retrospectives and coach the team to be accountable in taking appropriate action to relentlessly improve
- You will use metrics to help the team improve, become more efficient, and to set goals
- You will coach your teams to have effective and time-boxed ceremonies that focus on value-based outcomes
- You will partner with the Product Owner and Architect to help the team be more predictable in delivery
- You will use an Agile mindset in your actions, leading by example to influence the team culture
- You will learn the Visa Agile Methodology governance requirements and ensure that the Scrum Team meet our corporate goals related to Security, Operational Excellence, and Compliance

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

**Qualifications**:
Basic Qualifications
- 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- 7-9 years of relevant experience as a Scrum Master with knowledge of Agile/Lean and SAFe methodologies.
- Experience with tools such as Jira Align, Jira, SharePoint, and Confluence
- Experience working with teams that require cross-functional interactions
- Strong analytical and problem resolution skills
- Excellent time management, communication, facilitation, collaboration, and organization skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.