Call Agent

6 days ago


Singapore ADEMCO (FAR EAST) PTE LTD Full time

**Highlights**:

- **Health insurance**:

- **Dental reimbursement**:

- **AWS + Performance Bonus**:

- **Friendly environment**:

- **Multiple buses to town**:

- **Havelock MRT Station (TE16) just outside our office**

**Description**
- Manage all inbound and outbound calls in a timely and professional manner
- Attend alarm signals and fault call reported to achieve the Service Level Agreement (SLA)
- Handle customers’ complaints via phone or correspondence professionally
- Update and maintain a proper record on all customers
- Be involved actively in the customer retention program and strategy
- Work as a team and ensure that the call centre service level is met
- Resolve customer queries efficiently and escalate problems/issues promptly

**Requirements**:

- Able to work on either schedule monthly rotating Morning 7am to 5pm and Afternoon shift work 1pm to 11pm, including weekends and Public Holidays
- Possess good communication, interpersonal skills and PC knowledge
- Able to speak Mandarin in order to assist in managing Mandarin speaking customers for mandarin alarM/Fault request and support purposes
- Training will be provided


  • Call Agent

    5 days ago


    Singapore Asia Events Group Full time

    Overview Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Asia Events Group. Company Description Company Description Asia Events Group organizes market-leading business programs and events for clients and business associations, striving for the highest level of professionalism in event management. From direct...

  • Call Centre Agent

    6 days ago


    Singapore UGKS LIMOUSINE PTE. LTD. Full time

    As a call centre agent for an airport transport company and limousine company, your job description would include: 1. Answering incoming calls from customers and providing them with information about the company's services, pricing, and availability. 2. Booking reservations for customers and ensuring that all necessary information is collected, such as...

  • Call Center Agents

    4 days ago


    Singapore TERRA SYSTEMS PTE. LTD. Full time

    **Job Description & Requirements**: **Responsibilites** - Answer and attend to incoming calls - Assist callers with vaccination appointment scheduling and all vaccination related queries - Manage and resolve queries, as well as to provide accurate information to callers - Manage large number of calls timely and effectively - Identify and escalate complex...

  • Call Agent

    3 days ago


    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,000 - $2,500 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 92366**Job Views** - 1Roles & Responsibilities **Key Responsibilities**: - Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in...

  • Call Centre Agent

    3 days ago


    Singapore Siblings Asia Pte Ltd Full time

    My client is looking out for: Call Centre Customer Service Agents **Job Description**: Manage customer disputes and issues in a positive manner Interacts effectively with the Operations team, business partners, and internal departments Identifies opportunities to improve processes and services Interacting with members who may have serious chronic...

  • Call Centre Agent

    6 days ago


    Singapore Dynamic Human Capital Full time

    **Position**: Call Centre Agent (Night Shift) **Salary**: $1,600 - $1,800 + OT + Allowance + Incentive + AWS **Location**: West **Working Hours / Days**: 08.00PM - 08.00AM (5 days) **Responsibilities**: - Receive inbound and outbound calls including transfer calls from the appropriate department for current and potential customers. - Handling complaints,...


  • Singapore ANRADUS PTE. LTD. Full time

    Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...


  • Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...


  • Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** **Salary** $1,000 - $3,000 Per Month **Date Posted** 11 hours ago Additional Details **Job ID** 17610 **Job Views** 45 **Job Description**: Roles & Responsibilities As a Customer Service Call Centre Agent, you are _the voice_ of the organisation, providing customers with a positive first...


  • Singapore Snaphunt Pte Ltd Full time

    Company Snaphunt Pte Ltd Designation Home Based Call Center Agent Date Listed 19 Aug 2025 Job Type Entry Level / Junior Executive - Full/Perm Job Period Immediate Start, Permanent Profession Customer Service / Communications Industry Consultancy Location Name Singapore Allowance / Remuneration $500 - 1,000 monthly Company Profile Our...