
Call Centre Agent
10 hours ago
My client is looking out for: Call Centre Customer Service Agents
**Job Description**:
Manage customer disputes and issues in a positive manner
Interacts effectively with the Operations team, business partners, and internal departments
Identifies opportunities to improve processes and services
Interacting with members who may have serious chronic conditions, physician practices, insurance carriers, health plans, and pharmacy operations team members
Answering inbound and outbound calls
Route calls to appropriate department(s)
Assisting pharmacy services staff members with answering phones, triaging calls, filing and other administrative support activities
Engages in both inbound and outbound voice and chat
Work 12 hourly shifts morning or night, and be on 2 days off after 2 consecutive days of work
Job Requirements
Ability to communicate with consumers, demonstrate great active listening skills, research/troubleshoot the inquiries, educate consumers and document results
Demonstrated proficiency in Microsoft Office Word, Outlook, Internet and other software’s
Customer Service, Healthcare or Pharmaceutical/Shipping experience highly preferred
1-3 years in a customer call center service environment
Effective and diplomatic oral communication skills
At least a Diploma/Advanced Diploma/Degree in any discipline
EA License: 21C0699
EA Personnel No: R1433182
**Job Types**: Full-time, Permanent
**Salary**: $2,900.00 - $3,700.00 per month
Schedule:
- Day shift
- Night shift
**Experience**:
- Call center: 1 year (required)
-
Call Centre Agent
4 days ago
Singapore UGKS LIMOUSINE PTE. LTD. Full timeAs a call centre agent for an airport transport company and limousine company, your job description would include: 1. Answering incoming calls from customers and providing them with information about the company's services, pricing, and availability. 2. Booking reservations for customers and ensuring that all necessary information is collected, such as...
-
Call Centre Agent
4 days ago
Singapore Dynamic Human Capital Full time**Position**: Call Centre Agent (Night Shift) **Salary**: $1,600 - $1,800 + OT + Allowance + Incentive + AWS **Location**: West **Working Hours / Days**: 08.00PM - 08.00AM (5 days) **Responsibilities**: - Receive inbound and outbound calls including transfer calls from the appropriate department for current and potential customers. - Handling complaints,...
-
Call Centre Agent #56115
4 days ago
Singapore ANRADUS PTE. LTD. Full timeIndustry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...
-
Call Centre Agent #56115
4 days ago
Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...
-
Customer Service Call Centre Agent
10 hours ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** **Salary** $1,000 - $3,000 Per Month **Date Posted** 11 hours ago Additional Details **Job ID** 17610 **Job Views** 45 **Job Description**: Roles & Responsibilities As a Customer Service Call Centre Agent, you are _the voice_ of the organisation, providing customers with a positive first...
-
Office Hours Call Centre Agent
2 days ago
Singapore Transcendent Business Services Pte Ltd Full timeOffice Hours Call Centre Agent Mon - Friday, 830am - 6pm Location: East Our client is one of the largest third party call centre. Currently they seeking call centre agent to manage their hotline services - Manage feedbacks/complaints tactfully and resolves issues - Escalate promptly on any request/appeals to respective sources/channels and perform...
-
Inbound Call Centre Agent
10 hours ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full timeCustomer Service Officer fixed night shift (Inbound Call Centre Experience) This is a 12 months contract assigned to our clients Salary Range: $2,500-$3,000 Work Location: Suntec Work Schedule 1. Comfortable with rotational shift 24 hours 2. 44 hours per week 3. 5.5 days of work per week (Shiting Hours: 10pm-7am or 11pm-8am) **Job Description**: 1....
-
Singapore TALENTVIS SINGAPORE PTE. LTD. Full timeOverview Call Centre Supervisor/Senior Call Centre Executive Looking for an experienced Call Centre Supervisor/Senior Call Centre Executive. Salary: $3000 (Depending on experience)Location: Central Working days: Any 5 days, Morning to Night, 9 hours/shift AWS + VB Entitled Start ASAP Key responsibilities Supervise a team of customer service representatives...
-
Call Centre Agent
4 days ago
Singapore JP infotech Full timeExperience :Min 1 Year in /Call Center Shift:Rotational Morning and Rotational Afternoon Location:Changi,Jurong(Location cannot be chosen) As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service...
-
Supervisor, Call Centre Operations
4 days ago
Central Singapore Oracare Group Pte. Ltd. Full timeSupervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...