Inbound Call Centre Agent

**Call centre agents** These individuals are in charge of call processing, answering customer calls to try to troubleshoot and support issues and questions. - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

My client is looking out for: Call Centre Customer Service Agents **Job Description**: Manage customer disputes and issues in a positive manner Interacts effectively with the Operations team, business partners, and internal departments Identifies opportunities to improve processes and services Interacting with members who may have serious chronic...

Remuneration Package:Salary: from $2,000.00 to $2,600.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances)Responsibilities:Answer inbound calls and provide information pertaining to queries, complaints & feedbackManage & resolve customer's complaints & feedbackFirst contact resolution of all cases...

In this role as a Call Centre Agent, you will assist the Call Centre Manager and Team Leads to achieve the desired service levels and quality targets. This includes the delivery of excellent customer experience and professional handling of all incoming customers’ enquiries across the full range of The Learning Lab’s services and...

Location: AljuniedShift:Mondays to Fridays from 9.00am to 5.00pm4-5 working days per weekResponsibilities:Handle inbound and outbound collection calls in a call centre environmentCommunicate and explain breakdown of amount payable to customers in detailFollow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

Customer Service Officer 24 hrs shift (Inbound Call Centre Experience) This is a 12 months contract assigned to our clients Salary Range: $2,500-$3,000 Work Location: Suntec Work Schedule 1. Comfortable with rotational shift 24 hours 2. Monday - Sunday (including public holiday) 3. 44 hours per week 4. 5.5 days of work per week (Shifting Hours:...

**Location** Singapore, Central Singapore **Job Type** **Salary** $1,000 - $3,000 Per Month **Date Posted** 11 hours ago Additional Details **Job ID** 17610 **Job Views** 45 **Job Description**: Roles & Responsibilities As a Customer Service Call Centre Agent, you are _the voice_ of the organisation, providing customers with a positive first...