Call Centre Agent

**Call centre agents** These individuals are in charge of call processing, answering customer calls to try to troubleshoot and support issues and questions. - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining...

In this role as a Call Centre Agent, you will assist the Call Centre Manager and Team Leads to achieve the desired service levels and quality targets. This includes the delivery of excellent customer experience and professional handling of all incoming customers’ enquiries across the full range of The Learning Lab’s services and...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

My client is looking out for: Call Centre Customer Service Agents **Job Description**: Manage customer disputes and issues in a positive manner Interacts effectively with the Operations team, business partners, and internal departments Identifies opportunities to improve processes and services Interacting with members who may have serious chronic...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...

**Location** Singapore, Central Singapore **Job Type** **Salary** $1,000 - $3,000 Per Month **Date Posted** 11 hours ago Additional Details **Job ID** 17610 **Job Views** 45 **Job Description**: Roles & Responsibilities As a Customer Service Call Centre Agent, you are _the voice_ of the organisation, providing customers with a positive first...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...

Call Centre Agent Office Hours Location: East Our client is one of the largest third party call centre. Currently it is seeking call centre agent to manage their hotline services - Manage feedbacks/complaints tactfully and resolves issues - Escalate promptly on any request/appeals to respective sources/channels and perform follow-up calls when...

**Applicants may **send your CV** (together with a cover letter) in MS Word or PDF format to us.** **Call Centre Agent, HoME+** **Community Engagement** **About the HoME+ programme** **JOB PURPOSE** The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and...

Experience:Min 2 Years in Call Centre. As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service quality. - Ensuring accuracy and compliance in handling customer requests. - Cross-selling the...