Call Centre Agent
3 days ago
Experience:Min 2 Years in Call Centre.
As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while
ensuring the highest quality of service. Your responsibilities include:
- Meeting KPIs without compromising service quality.
- Ensuring accuracy and compliance in handling customer requests.
- Cross-selling the Bank’s products and services.
- Migrating customers to the Bank’s digital platform.
- Adhering to professional standards of behavior and conduct.
- Flexibility in work deployment to meet business needs.
- Supporting Operations in resolving customer follow-ups and transactional requests.
**Job Type**: Contract
**Salary**: Up to $3,000.00 per month
Schedule:
- Monday to Friday
**Experience**:
- Call center: 2 years (required)
Ability to Commute:
- Singapore (required)
Ability to Relocate:
- Singapore: Relocate before starting work (required)
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