Call Centre Agent

**Call centre agents** These individuals are in charge of call processing, answering customer calls to try to troubleshoot and support issues and questions. - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...

Call Centre Agent Office Hours Location: East Our client is one of the largest third party call centre. Currently it is seeking call centre agent to manage their hotline services - Manage feedbacks/complaints tactfully and resolves issues - Escalate promptly on any request/appeals to respective sources/channels and perform follow-up calls when...

As a Call Centre & Reservations Agent, you'll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly. A little taste of your day-to-day Every day is different, but you'll mostly be: Assisting hotel guests in making hotel reservations, modifying or cancelling room bookings Processing...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...

**Applicants may **send your CV** (together with a cover letter) in MS Word or PDF format to us.** **Call Centre Agent, HoME+** **Community Engagement** **About the HoME+ programme** **JOB PURPOSE** The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and...

**Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $2,000 - $3,000 Per Month **Date Posted** 12 hours ago Additional Details **Job ID** 48524 **Job Views** 2 **Job Description**: Roles & Responsibilities Description Our client - The Largest Airline company is looking Call Centre Agent As a Call Centre Representative,...

Experience:Min 2 Years in Call Centre. As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service quality. - Ensuring accuracy and compliance in handling customer requests. - Cross-selling the...