Service Desk Engineer

Roles & ResponsibilitiesService Desk EngineerAs a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported...

**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analyzing - Delivering Results and Meeting Customer...

Service Desk EngineerAs a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software,...

Full Time - Post Date: October 4, 2021 18252 **About the Position**: The Service Desk Engineer is responsible for providing first level technical support to the Client’s customers. He/She will work closely with Desktop Engineer (Level 2), Service Desk Team Leads & Technical Support Engineers to achieve this purpose. **Main Responsibilities**: - Record...

Join to apply for the Service Desk Engineer | Contract role at Ploy Service Desk Engineer | Contract As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for...

Role Service Desk Engineer L1JD Responsibilities Excellent communication skills Interpersonal skills, active listening Attend to Phone, Email and any other online queries where applicable Managing incidents including business expectations and communication Comply to process and procedures Admiistrative tasks Qualifications 1 year previous Service desk or...

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 600 billion queries per day (more than 100 times the query volume of search globally), our platform operates at an unprecedented scale. We have also built something even stronger and more...

COMPANY DESCRIPTION Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary. Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated...

Overview As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software, applications,...

Overview As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software, applications,...