Service Desk Engineer

Roles & ResponsibilitiesService Desk EngineerAs a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported...

Service Desk EngineerAs a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software,...

Role : Service Desk Engineer - L1Job Type : 1 Year Renewable ContractJob Summary:We are seeking a skilled and proactive Service Desk Engineer - L1 to manage and support the day-to-day IT infrastructure and systems of our organization. The ideal candidate will ensure the stability, integrity, and efficient operation of the IT environment.Key Responsibilities:...

Join to apply for the Service Desk Engineer | Contract role at Ploy Service Desk Engineer | Contract As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for...

Service Desk Specialist - Location - Bedok or Ang Mo Kio - Working Hour 12hr Rotation Shift, 24 by 7, 2 days work, 2 days off - 1. 8:00 AM - 8:00 PM 2. 8:00 PM - 8:00 AM Requirement 2. Min Higher Nitec in IT related fields 3. Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center...

Role Service Desk Engineer L1JD Responsibilities Excellent communication skills Interpersonal skills, active listening Attend to Phone, Email and any other online queries where applicable Managing incidents including business expectations and communication Comply to process and procedures Admiistrative tasks Qualifications 1 year previous Service desk or...

**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: -...

Job description:Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT'S employees in all CLIENT'S locations.Perform asset tracking of all corporate devices (from purchase to disposal)To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the Service Desk,...

Overview As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software, applications,...

**Service Desk Engineers** Job Title: Service Desk Engineer Work Location: Central Area, Singapore **About the Job** **Primary Responsibilities**: 2. Follow up, as well as, close all the incidents/issues/requests accordingly. 3. Immediately report and support production by providing solutions when incident occurs. 4. Documentation and improvement on...