Service Desk Engineer

2 weeks ago

Singapore Thatz International Pte Ltd Full time

**Service Desk Engineers**

Job Title: Service Desk Engineer

Work Location: Central Area, Singapore

**About the Job**

**Primary Responsibilities**:
2. Follow up, as well as, close all the incidents/issues/requests accordingly.

3. Immediately report and support production by providing solutions when incident occurs.

4. Documentation and improvement on Standard Operating Procedures.

5. To assist in other ICT related projects or activities (such as upgrades, changes, maintenance and relocation).

**Job Requirements**:
1. Higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification.

3. Possess ITIL Foundation V3 certification.

5. Customer-oriented, patient and a strong team player.

6. Good communication skills.

7. Fresh IT Graduates are welcome to apply

**What’s in it for you?**

It’s important each and every employee feels they are supported and can complete their life’s best work today and in the future. We are investing in each person not only with competitive compensation, but also with industry benefits and perks. A few ways we support our employees is by offering:
1. Competitive Salary

2. H&S Insurance Coverage

3. Annual Leave and Medical Benefits

5. Community and sustainability support

6. Other benefits

**The key objective of this role**:
To deliver an Awesome User Experience through result-oriented outcomes with friendly service disposition...we call it **Thatz Way**

**ARE YOU THATZ ONE?**

Get in touch
- Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

**Job Types**: Full-time, Contract

Pay: $2,500.00 - $3,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Work Location: In person
- Health insurance

  • Service Desk Engineer

    4 weeks ago

    Singapore PLOY ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesService Desk EngineerAs a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported...

  • Service Desk Engineer

    2 weeks ago

    Singapore THE HACENS TALENT PTE. LTD. Full time $104,000 - $130,878 per year

    Role : Service Desk Engineer - L1Job Type : 1 Year Renewable ContractJob Summary:We are seeking a skilled and proactive Service Desk Engineer - L1 to manage and support the day-to-day IT infrastructure and systems of our organization. The ideal candidate will ensure the stability, integrity, and efficient operation of the IT environment.Key Responsibilities:...

  • Service Desk Engineer | Contract

    1 day ago

    Singapore Ploy Full time

    Join to apply for the Service Desk Engineer | Contract role at Ploy Service Desk Engineer | Contract As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for...

  • Call Support Engineer

    2 weeks ago

    Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    **Call Support Engineer / Service Desk Engineer** Our Esteemed and Reputable Client is looking for a **Call Support Engineer / Service Desk Engineer **Requirements**: - Good in IT Helpdesk/ Desktop. - Proficient in Level 1 & 2 Support/ Helpdesk/ Call Support. **- **Experience in handling IT Desktop, Service Desk and Helpdesk experience. - Experience in...

  • Service Desk Engineer

    2 weeks ago

    Singapore Rapsys Technologies Full time

    Service Desk Specialist - Location - Bedok or Ang Mo Kio - Working Hour 12hr Rotation Shift, 24 by 7, 2 days work, 2 days off - 1. 8:00 AM - 8:00 PM 2. 8:00 PM - 8:00 AM Requirement 2. Min Higher Nitec in IT related fields 3. Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center...

  • Service Desk Engineer L1

    7 days ago

    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Role Service Desk Engineer L1JD Responsibilities Excellent communication skills Interpersonal skills, active listening Attend to Phone, Email and any other online queries where applicable Managing incidents including business expectations and communication Comply to process and procedures Admiistrative tasks Qualifications 1 year previous Service desk or...

  • Service Desk Engineer L2

    2 weeks ago

    Singapore Rapsys Technologies Full time

    **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: -...

  • Service Desk Engineer

    2 weeks ago

    Singapore Opensource Full time $80,000 - $120,000 per year

    Job description:Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT'S employees in all CLIENT'S locations.Perform asset tracking of all corporate devices (from purchase to disposal)To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the Service Desk,...

  • Service Desk Engineer

    1 week ago

    Singapore U3 INFOTECH PTE. LTD. Full time

    Overview As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software, applications,...

  • Service Desk Engineer L2

    1 week ago

    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Overview Role: Service Desk Engineer L2JD: Responsibilities Provides 24x7 Service Desk support as defined by first response/Tier 2 support. Provides phone and e-mail support. First point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems. Required to perform 24x7 shift work in support of...