Business Operations Manager

Business Operations Manager

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

**_ Job Family Definition:_**

Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to the company policy and country regulatory requirements. Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment. Time horizon is typically focused on less than six months for forecasting/planning. Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies. Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals. Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity). Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory.

**_ Management Level Definition:_**

**_ Responsibilities: _**
- Leads a broad range of complex supply chain processes, such as inventory analysis and planning, demand planning, import/export operations, and sales and operations planning (SOP).
- Identifies opportunities for process improvement and provides insight for management.
- Leads, develops and implements agreed recommendations.
- Defines and reviews performance metrics on a regular basis, identifying opportunities for improvement actions to address.
- Leads and contributes to priority projects by adding creative insights and developing recommendations.
- Leads and manages supply chain programs, including but not limited to Regulatory Trade Compliance, supply chain Planning and Logistics programs.
- Mentors junior-level staff and establishes guidelines for the mentorship programs.

**_ Education and Experience Required: _**
- First level university degree or equivalent experience; advanced university degree preferred.
- Typically 6-10 years of experience in a supply chain function.
- Experience in more than one supply chain function.
- Broker's license and/or 6-10 years of experience in a customs/global trade function.

**_ Knowledge and Skills: _**
- Excellent understanding of supply chain processes (plan, source, make deliver).
- Identifies cutting edge analytical tools, models and methods for making key business decisions.
- Excellent communication and influencing skills; mastery in English and local language.
- Excellent internal and external relationship management and negotiation skills.
- Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office apps (Excel, PowerPoint, Power BI, etc.), statistical analysis, and financial modeling.
- Very Strong project management skills, with capability to manage cross functional teams in multiple geographies.
- Strong business acumen and technical knowledge within area of responsibility.
- Very strong understanding of the company's overall supply chain strategy.
- Excellent understanding of Material Requirements Planning (MRP), ATP and master scheduling.
- Excellent understanding of national and international trade requirements to align customs/trade function with business objectives.
- Thorough knowledge of inventory modeling and analysis.
- Strong leadership skills including team-building and conflict resolution and management.
- Excellent understanding in developing and managing a trade compliance program.

Join us and make your mark

We offer:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

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