Ecommerce Operations Manager
1 week ago
Job Summary:
**Responsibilities**:
- Manage the daily operations of the warehouse, including receiving, storing, and shipping of products
- Oversee a team of warehouse staff, including training, scheduling, and performance management
- Implement and maintain efficient warehouse processes and procedures to ensure accuracy, productivity, and safety
- Utilize online warehouse operation systems to manage inventory, track shipments, and analyze data to optimize warehouse operations
- Collaborate with the logistics team to ensure timely and accurate delivery of products to customers
- Analyze and report on key performance indicators (KPIs) such as inventory turnover, shipping accuracy, and labor productivity
- Develop and implement process improvements to increase efficiency, reduce costs, and enhance customer satisfaction
- Ensure compliance with company policies, safety regulations, and industry standards
- Manage relationships with vendors, carriers, and other external partners
- Perform other duties as assigned by management
Job Requirements
- 4+ years of warehouse management experience, with a focus on e-commerce operations
- Proven experience with online warehouse operation systems and good understanding of ecommerce logistic
- Strong leadership and team management skills, with experience managing a team of warehouse staff
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Fluency in English, with excellent written and verbal communication skills
- High school diploma or equivalent required; bachelor's degree in business, logistics, or a related field preferred
Pay: $3,000.00 - $5,000.00 per month
**Benefits**:
- Health insurance
- Parental leave
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- warehousing: 2 years (preferred)
License/Certification:
- WSQ Operate Forklift (preferred)
- WSQ Certificate in Workplace Safety & Health (preferred)
Work Location: In person
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