L3 Voice Operations Engineer

**Job Description Summary** Provides voice, network and infrastructure engineering support, including administration, operational, planning, design of network infrastructure and services. - Manage and provide technical support of Network and Voice Infrastructure and services covering Contact Center, Back-office Telephony - Capacity planning for managed...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live...

Roles and responsibilities: - Provide Customers with professional, timely and effective technical expertise on IP Telephony, Unified Communications & Collaboration services support. - Support or Provision Customer voice network change on time and help to improve the operation process. - Providing voice service support by owning customers voice incident in...

**Job Title: APAC Voice Recording Engineering, Chief Technology Organisation** **Your background** - We are currently hiring voice recording engineer managing the Trader and Enterprise Voice platforms. This role primarily focuses on voice recording systems (NICE). - Experience working in some manner within at least one of the following portfolios. - NICE...

Are you a hands-on EUC Engineer with deep expertise in Microsoft intune, Autopilot, SCCM, software packaging and end-user support? We are seeking a proactive, technically strong Level 3 Engineer to join our team and take ownership of modern device management and endpoint support in a dynamic enterprise environment. Responsiblities: - Manage and support...

**Job Summary** Reporting to L3 Support Senior Manager, the L3 Support Engineer will be responsible for cases from APAC Customer Innovation Center (CIC) team and customers by cooperating with local product team, R&D team and L3 support team. This role will focus on advanced technology and sharing with CIC team. **Responsibilities** - Support L2-Support/CIC...

Qualifications: - Expert knowledge of Microsoft Teams, Teams Voice, SBC, CUCM v11.5/14x, CUC, UCCX, and Nice Recording NTR / NTR - X. - Advanced knowledge of LAN/WAN connections and network protocols. - At least 3 years' experience in MS Teams Direct Routing / Operator Connect, Teams Voice / SBC implementation or similar technologies. - Good to have...

We are looking for an experienced Voice Network Engineer for the Technology Infrastructure Team within the banking industry; Mandatory Skill-set - Degree in Information Technology or Computer Engineering; - At least 5 years relevant experience in networking industry providing Cisco IP Telephony version 11 & above, Contact Center, Voice logging solutions; -...

Job DescriptionWe are seeking an experienced Intune L3 Engineer to join our Singapore team. The successful candidate will be responsible for managing and optimizing Microsoft Intune environments, leading advanced troubleshooting efforts, and supporting global enterprise device management operations.Key ResponsibilitiesProvide L3-level support for Microsoft...

**Company Overview** The hiring company is a well-established technology & infrastructure firm that powers the technology for some of the largest MNCs and famous brand names. They are actively hiring for a L3 Network Engineer to join their technical team. **Job Responsibilities** - Responsible for designing and implementing network solutions including...