HR Training

**Summary of the position**:

- The Learning & Development Lead is responsible for designing, implementing and driving the Bank’s learning strategy to support business goals, build organisational capability and enhance employee growth.
- The role ensures that all employees have access to relevant learning tools that strengthen technical, leadership and behavioural competencies aligned with the bank’s culture and regulatory requirements.
- This role also leads D&I, Employee Engagement and Graduate Recruitment and development initiatives.

**Main responsibilities**:
Learning Strategy & Framework
- Develop and execute the Bank’s overall learning and development strategy in line with business priorities and people agenda.
- Conduct training needs analysis across departments to identify skill gaps and future capability requirements.
- Align learning initiatives with regulatory, compliance and professional development standards within the Banking Industry.

Program Design & Delivery
- Design high impact training programs, including onboarding, leadership development, product knowledge, compliance and soft skills for employees.
- Curate and implement blended learning solutions - classroom, eLearning, coaching and on the job learning.
- Manage external training vendors and ensure cost-effective and quality learning delivery.

Leadership & Talent Development
- Partner with HRBPs and business leaders to build succession and leadership development programs.
- Facilitate talent reviews and support high potential development initiatives.
- Champion the development of a learning culture that promotes continuous learning and self-development

Learning Operations & systems
- Oversee the management of the Learning Management System (LMS), ensure accurate training records and compliance reporting.
- Monitor and evaluate program effectiveness through metrics, feedback and business impact analysis.
- Manage the annual learning calendar and training budget.

Diversity, Equity & Inclusion (D&I)
- Collaborate with HR and business leaders to advance the Bank’s D&I agenda, measure progress and report key outcomes.

Stakeholder Engagement
- Partner with HRBPs and line managers to align L&D initiatives with business needs.
- Collaborate with Risk and Compliance to ensure mandatory training requirements are met.
- Communicate learning outcomes and success stories to reinforce learning culture across the bank.

Graduate Recruitment & Trainee Management
- Design and manage the end-to end trainee lifecycle, including induction, rotational placements, learning curriculum and mentorship.
- Partner with business units and mentors to ensure a structure development journey for trainees.
- Monitors trainee performance and engagement, and support career transition planning at program completion.

Employee Engagement Surveys
- Facilitate, administer and communicate the annual employee engagement survey.
- Partner with HRBPs and department heads to interpret survey insights and co-create action plans.
- Track engagement initiatives, monitor follow through and share updates with the management.
- Support programmes and events that enhance employee morale and workplace culture.

Policy, Compliance & Governance
- Ensure the employee handbook is regularly reviewed, updated and accurately reflects current policies and regulations.
- Monitor, track and manage all training expenses, ensuring prudent use of the L&D budget and alignment with HR cost objectives.

Others
- Any other duties as required.

Legal and Regulatory Responsibilities
- 1. Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
- 2. Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

**Requirements**:

- Good university degree with a strong background in training and development and experience with digital learning and multimedia platforms, ideally with some years of HR generalist practice in the financial services industry.
- Excellent verbal and written communication skills. Demonstrated ability to present well and deliver training and facilitation.
- Result-driven, people oriented, able to work independently and collaboratively within teams. Adept with building credibility quickly in an environment where intellect is highly valued.
- Resourceful, adaptable, analytical with an aptitude to integrate relevant information to develop solutions and solve issues.
- Able to work under pressure, meet deadlines and drive projects to completion.
- Good network in the learning and development areas of financial services is an advantage