Client Service Representative
12 hours ago
Staff are require to be cross-trained in all the job tasks of the client service office and to be seconded to another lab site to assist with operations if the need arises.
**Key accountabilities**: -Clinical order entry/open samples/labelling of samples.
- Performing data entry and carrying through with the process of order entry e.g. generating STL sheets, labelling,packing,verifying CPR and other tasks related to ordering process.
- Liaising with the despatch team to ensure the smooth collection/delivery of specimens and documents from destination to destination
- Answering and routing of incoming telephone calls
- Tracing of laboratory results, answering or routing enquiries from clients, doctors or patients
**Qualifications & Experience**: Completed Sec 4/GCE N Level/GCE O level
Fluent English reading and writing skills required
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