Aftermarket Sales Engineer

**Career Path**: Sales

**Organization**: Cummins Inc.

**Role Category**: Hybrid

**Job Type**: Exempt - Experienced

**ReqID**: 2417937

**DESCRIPTION**

Being part of Cummins means working alongside today’s most innovative thinkers to solve the world’s toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better. Thank you for your interest in continuing to grow your Cummins career

Cummins Singapore is seeking a technically proficient Aftermarket Sales Engineer (Power Generation segment) to join our Aftermarket team. This is a critical, customer-facing position, focused on driving aftermarket growth through parts and service solutions for Cummins engines/generators within Singapore.

You will be responsible for building strong customer relationships, identifying parts and service opportunities, and developing tailored solutions that enhance equipment reliability and performance. This field-based role involves conducting site surveys, equipment inspections, and engaging in in-depth technical discussions with customers and vendors. By providing exceptional product and system sales support, you will influence demand and preference for Cummins solutions among technical and commercial stakeholders.

In this role, you will make an impact in the following ways:
- Develop and manage relationships with key customers including facility managers, M&E contractors, OEMs, system integrators and other related vendors.- Develop strategies and account plans for key customers.- Identify and pursue aftermarket sales opportunities such as:
a. Long-term service contracts

b. Major repair/overhauls

c. Health checks and diagnostics

d. ECU/control system upgrades

e. Parts and consumables supply- Conduct site visits and technical assessments to evaluate customer needs.- Provide timely and accurate technical support, inspection reports, and recommendations.- Prepare and present quotations, ensuring alignment with customer specifications and commercial expectations.- Reports potential sales opportunities in the CRM system- Coordinate with parts/service operations, engineering to ensure timely delivery of customer deliverables.- Drive customer satisfaction by resolving issues promptly and professionally.- Keep current on competition, industry, regulations, technologies. Study impact and develop actions to address these trends/challenges.- May mentor newer sales function personnel..

**RESPONSIBILITIES**

To be successful in this role you will need the following:
- Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.- Customer focus - Building strong customer relationships and delivering customer-centric solutions.- Persuades - Using compelling arguments to gain the support and commitment of others.- Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.-
- Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals.- Pricing Strategy - Develops prices by aligning and building consensus with key stakeholders across functions to achieve business targets.- Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.

**QUALIFICATIONS**

Preferred Qualifications:
- Diploma or Degree in Mechanical/Electrical Engineering. This position may require licensing for compliance with export controls or sanctions regulations.- Minimum 10 years of experience in technical sales or aftermarket support, preferably in power generation/diesel engines.- Familiarity with Cummins engines/generators is preferred.- Strong technical acumen with the ability to conduct hands-on inspections and diagnose equipment performance.- Prior experience in aftermarket business development/sales.- Strong interpersonal and communication skills with the ability to influence at all organizational levels.- Self-motivated, field-oriented, and customer-driven.- No cross-border relocation provided.

As Cummins continues to grow, you'll be provided with continuous learning opportunities, supportive benefits and a culture that values your wellbeing, safety and work-life balance. Here, you'll have the power to determine your future with innovative technology, a focus on sustainability and with a company positioned for long-term growth.