Account Manager Apac Region

3 days ago

Singapore Ledger Full time

**We're making the world of digital assets accessible and secure for everyone.**

**Join the mission.**

Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 15% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in UK, US, Switzerland and Singapore, Ledger has a team of more than 700 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets - including the Ledger hardware wallets line with more than 4 millions units already sold in 180 countries.At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Have a look at our Origins video here.**Enterprise Solutions (LES)** Ledger’s industry-leading and independently-certified security technology, the Ledger Vault provides information technology infrastructure for financial institutions to securely control their crypto assets with a multi-authorization self-custody management solution.**Your mission**:

- Responsible for managing the relationship and driving growth for Ledger Enterprise clients in the APAC region
- Working alongside the Ledger Enterprise Service Delivery Management team and the other internal stakeholders to drive success for the usage of the Ledger Vault platform
- Adopt long term strategies including a first in class on-boarding and retention program for our platinum clients
- Working closely with sales and tech teams to evaluate, iterate and improve existing systems and processes
- Preparation of presentations about the products or services with all their values
- Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands
- Assist in preparation of sales proposals, RFP and RFI responses as needed
- Assist in development of business development related marketing collateral such as case studies and white papers
- Define tools and processes to deliver operational excellence

**What we're looking for**:

- Bachelor degree in Banking/Finance or equivalent
- Solid experience in management/client relationship roles
- Excellent understanding of business, capital market dynamics and financial software
- Strong empathy, client-servicing mindset and being ‘front oriented'
- Cross-departmental experience in financial operations and/or fintech / capital markets technology
- Strong organisational, analytical, planning and client relationship management skills
- Sound problem-solving skills, an enquiring mind and willingness to expand your areas of expertise
- Excellent communicator and client-focused professional
- Ability to engage and to maintain C-level contacts
- Fluent in English and and another regional language
- Good knowledge of financial systems
- Excellent command of commonly used CRM tools (SalesForce) and Google suite

**Benefits**:

- Competitive compensation package and ESOP according to Company policy
- Flexible working hours, remote-friendly environment, casual office atmosphere
- Strong focus on personal development Internal talks, technical meetups and hackathons
- Comprehensive health insurance policy offering extensive medical, dental and vision care coverageEmployee discount on Ledger products
- Permanent Contract

**_Ledger guarantees equity for all during the recruitment process, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age_**.

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