
Technical Assistance Executive
1 day ago
**TECHNICAL ASSISTANCE EXECUTIVE**
**TECHNICAL ASSISTANCE**
- Respond to customers’ requests for technical information/support;
- Prepare products’ recommendation, training, and presentations;
- Customer support
**PRODUCT INFORMATION MANAGEMENT**
- Update, maintain, improve company’s products technical information;
- Prepare regular info-memo on technical news and products updates;
- Provide to company’s suppliers the necessary product’s technical information
**QUALITY CONTROL**
- Perform visits, audits, and spot checks to verify product’s quality;
- Take samples and prepare test request forms for laboratory test;
- Attend to test results, and prepare sample reports for management/customers;
- Prepare reports to respond to customer complaints and enquires
**Requirements**:
- Fluent Chinese/English spoken and written;
- Technical (Engineering, Chemical) studies or work experience;
- Windows, Outlook, Office (Excel, Word and PowerPoint)
- Previous experience in Lubricants business or similar/related;
**Easy and adaptable to**
- Work with modern IT and Communication systems;
- Liaise with problem solving and customer complaints;
- Travel locally and internationally (when safe when current pandemic allows);
**Nice to have**
- Knowledge of Design and Publishing software;
- Lubricants Certificate;
- Laboratory experience
**CAREER GROWTH POSSIBLE IN**
- Sales / Technical / Marketing Management
**Job Types**: Full-time, Permanent
Pay: $2,500.00 - $5,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Free parking
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
Work Location: In person
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