Senior Technical Officer

24 hours ago

Bukit Merah, Singapore Ademco (Far East) Pte Ltd Full time

**Highlights**:

- **Health insurance**:

- **Dental reimbursement**:

- **Transport allowance**:

- **AWS + Performance Bonus**:

- **Birthday Incentive**:

- **Friendly environment**

**Responsibilities**:

- Execution of service and maintenance workflow.
- Liaise closely with client representatives on all service/maintenance related issues.
- Mentor a team of service team members.
- Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
- Manage day-to-day client interactions and expectations for optimal results.
- Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
- Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
- Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
- Perform any other technical tasks as and when required.

**Requirements**:

- Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
- Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
- Good interpersonal and problem solving skills.
- Independent, self-motivated individual whom is able to work under minimum supervision.

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Holidays
- Monday to Friday
- On call
- Weekend availability

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

**Experience**:

- Hands-on Security Systems: 2 years (required)

License/Certification:

- Singapore passport (required)

Work Location: In person

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