Assistant Patient Relations Executive

6 days ago


Singapore Q & M DENTAL CENTRE PTE. LTD. Full time

**Duties and Responsibilities**:

- To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously.
- To register patients, either for appointment or walk-in treatment.
- Upon completion of treatment, to discharge patients by dispensing medication, collecting accurate payment and scheduling of next appointments.
- To collect payment accurately, either by cash, nets, cheques or credit cards.
- To enter every treatment fees and sales of oral care products into the computer accurately.
- To print receipts/tax invoices and medical certificate from the computer.
- To assist patients with their dental appointments (appointment bookings/ rescheduling)
- To maintain the cleanliness and neatness of the clinic at all times.
- To check and receive delivery of dental supplies from Approved Vendor.
- To pack dental supplies and medications received in the prescribed manner.
- To carry out any other reasonable duties and responsibilities as and when assigned

**Job Requirements**:

- At least 2 years of related experience in the relevant field and industry
- Degree in any discipline from reputable universities
- Proficient in English and Mandarin
- Good Communication and Interpersonal skills
- Able to work shifts and weekends / Public Holidays



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