Patient Relations Executive

**Job Description for Patient Relations Executive **Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with pleasant voice - Caring, helpful and supportive by nature - Strong...

You drive Patient Experience journey and continuously work on improving service standards. - Work closely with internal and external stakeholders to resolve service issues and feedback in a timely manner - Identify service gaps and recommend service initiatives and training to improve service standards - Support and participate in Service Quality related...

**Duties and Responsibilities**: - To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously. - To register patients, either for appointment or walk-in treatment. - Upon completion of treatment, to discharge patients by dispensing medication, collecting accurate payment and scheduling of next appointments. - To...

The role of a Patient Relations Associate plays a vital role in providing exceptional customer service to our patients and organize appointments and medical documentations to facilitate a smooth running of the clinic, delivering quality care to our patients. **Responsibilities**: - Administer new/ current patient’s registration and medical reports -...

**Job Description: i. Be courteous and exhibit genuine concern for patients and visitors, and always conduct yourself appropriately and professionally. ii. Your primary duties include: - Perform clinic and administrative duties, such as patient registration, payments, booking of appointments, financial counselling, insurance and Medisave claims,...

A leading hospital in Singapore is looking for an Assistant Manager/Senior Executive for the Office of Patient Experience. This role focuses on enhancing patient and family relations through effective communication and support. The ideal candidate possesses a Bachelor's degree in Healthcare Management or related fields, and must have excellent communication...

**Objective / Purpose of the Job** Senior/ Patient Relations Associate (Claims) is to ensure accurate and timely submission of clinic claims and reconciliation of payment from the insurance company. To provide administrative and billing support to the patient, facilitate the smooth running of the clinic environment, and support the delivery of quality...

You will be responsible to attend to patients and liaise with doctors and various departments to provide coordination and assistance. You will play a vital role in the department to provide excellent front line customer service to patients. Roles & Responsibilities 1. Various coordination works for patients and doctors including the following tasks: -...

If you love to serve and have excellent interpersonal and communication skill, we want you! We are looking for service-oriented and self-motivated team player with an ability to work independently. You will play a vital role in supporting the daily operations of our Specialist Oncology Clinics. - You are responsible for the provision of seamless customer...

You will oversee the Patient Relations team in their day-to-day operations in managing patient feedback and complaints pertaining to billing matter and governing policies. You will be working closely with internal and external stakeholders on the investigation of patient-related feedback and issues and recommend new methods to improve operational...