Patient Experience

National Neuroscience Institute of Singapore **Manager, Patient Experience**: - Job Category: Administration - Posting Date: 12 Jun 2025 **Responsibilities**: You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process,...

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. **Requirements**: - Recognised Degree with at least 8 years of working...

A leading public healthcare institution in Singapore is seeking individuals dedicated to enhancing patient care and satisfaction. Responsibilities include managing patient inquiries, ensuring smooth appointment procedures, and maintaining service quality. Candidates should have at least a GCE O' Level Certificate or diploma in relevant fields and possess...

SingHealth Community Hospitals **Senior/ Executive, Patient Experience (OCH)**: - Job Category: Ancillary - Posting Date: 28 Aug 2025 - Reporting to the Manager, Patient Experience, the jobholder willl support SCH’s philosophy of care in providing patients with a well-paced and personalised care in a homely environment to promote healing and integration...

A leading public healthcare institution in Singapore is seeking a qualified manager to oversee day-to-day operations, manage administrative workflows, and enhance patient experiences. The ideal candidate will have a Bachelor's degree, at least 3 years of managerial experience in healthcare, and strong analytical skills. This role requires excellent...

Office of Patient Experience, Patient Relations, Asst Manager/Sr Exec (Contract) Office of Patient Experience (Patient Relations Experience) You will form the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. You will understand and take action to mitigate some...

Office of Patient Experience (Patient Relations Experience) Senior Executive/Assistant Manager / Senior Assistant Manager (Contract) You will form the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. You will understand and take action to mitigate some of the...

Description Office of Patient Experience (Patient Relations Experience)Senior Executive/Assistant Manager / Senior Assistant Manager (Contract)You will form the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. You will understand and take action to mitigate some...

Description Office of Patient Experience (Patient Relations Experience) Senior Executive/Assistant Manager / Senior Assistant Manager (Contract) You will form the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. You will understand and take action to mitigate...

Job Responsibilities: - Implement learning interventions/programmes across functional domains and levels - Develop e-Learning training materials - Develop interactive/digital training content and resources - Execute training functions and activities - Establish instructional material templates - Measure, study and present data on learning effectiveness -...