Patient Experience

A healthcare service provider based in Singapore is looking for a dedicated individual to assist in customer-focused service and patient care. The role involves working closely with the Centre Manager to ensure efficient operations, handling financial transactions, and maintaining excellent professional standards. If you are proficient in administrative...

SingHealth Community Hospitals **Senior/ Executive, Patient Experience (SKCH)**: - Job Category: Ancillary - Posting Date: 5 Feb 2025 Reporting to the Manager, Patient Experience (PE), the jobholder will provide appropriate responses to feedback from patients and caregivers in a timely manner. You will identify trends, patterns, and areas for improvement...

A healthcare organization in Singapore is seeking a Patient Service Associate to manage patient registrations and inquiries in their Radiology and Health Screening Centre. You will be responsible for front desk operations and ensuring patients receive excellent service and care. The ideal candidate should have a diploma (or equivalent) and at least 2 years...

A dental clinic in Singapore is seeking a Dental Concierge to be the first point of contact for patients and guide them through their treatment journey. Responsibilities include managing inquiries, appointment bookings, and presenting treatment plans. Candidates should have strong interpersonal skills and a passion for patient care. The role offers a...

Feedback Management - Customer Service - Healthcare - Handle feedback and escalations from patients, families and the public; finding solutions to amicable closure, identifying opportunities for service improvements. - Conduct thorough investigations into customer complaints, including gathering relevant details, reviewing documentation, and collaborating...

A dental clinic in Singapore is seeking an Assistant to support the Dentist during treatments, manage patient appointments, and maintain a clean environment. Responsibilities include sterilizing instruments, handling patient feedback, and performing reception duties. Ideal candidates must provide excellent customer service and be proactive in assisting the...

A healthcare service provider in Singapore is seeking a Front Desk Officer to manage the front desk and provide excellent service to patients. Responsibilities include responding to phone calls, supporting medical staff, and ensuring a smooth patient experience. The ideal candidate will have a Diploma in Business Administration and at least one year of...

A leading healthcare organization in Singapore is seeking a Patient Service Associate for a 6-month contract. The role involves registering patients, scheduling appointments, managing payments, and assisting doctors during examinations. Candidates with N/O 'Levels are welcome, regardless of experience. Join us in delivering accessible and quality healthcare!...

A leading healthcare facility in Singapore is looking for a dedicated Patient Service Associate for the Urgent Care Centre. In this role, you will deliver friendly and efficient customer service, aiming for excellent patient care and satisfaction. Responsibilities include managing patient journeys, administrative support, and ensuring operational readiness....

A healthcare recruiting firm is seeking an experienced professional to develop and implement patient experience strategies. You will lead initiatives to gather and analyze patient feedback to boost service quality and satisfaction. The ideal candidate holds a Bachelor's degree and has 5–8 years of relevant experience. This role offers opportunities for...