Senior/executive, Patient Experience Office

**Descriptions**: - Assist the Head of unit in the area of patient feedback management and implementation of service quality initiatives/programmes such as patient focus groups, service recognition, recovery etc. - Feedback management entails patient interface, investigation and follow-up with the relevant staff/dept, service recovery or closing of loop...

Singapore Health Services Pte Ltd **Senior Executive, Group Office of Patient Experience (6-month Contract)**: - Job Category: Administration - Posting Date: 19 Sept 2025 As a Senior Executive in SingHealth Group Office of Patient Experience, you will support the Assistant Director in the planning and execution of programmes that drive patient engagement....

SingHealth Community Hospitals **Senior/ Executive, Patient Experience (SKCH)**: - Job Category: Ancillary - Posting Date: 5 Feb 2025 Reporting to the Manager, Patient Experience (PE), the jobholder will provide appropriate responses to feedback from patients and caregivers in a timely manner. You will identify trends, patterns, and areas for improvement...

Project Executive - Healthcare - Operations Executive - Assist to draft, review and update workflows, standard operating procedures, work instruction and business continuity plan (BCP) for the efficient running of services and excellent patient experience - Participate in User Acceptance Test, User Access Matrix Review to ensure smooth implementation -...

Singapore General Hospital Pte Ltd**Associate, Office of Patient Experience**: - Job Category: Administration- Posting Date: 16 Sep 2024You will provide clerical and other functional support to the Office of Patient Experience (OPE) to ensure that the department services are provided for in an effective and efficient manner. You will provide office support...

Job Responsibilities: - Implement learning interventions/programmes across functional domains and levels - Develop e-Learning training materials - Develop interactive/digital training content and resources - Execute training functions and activities - Establish instructional material templates - Measure, study and present data on learning effectiveness -...

Sengkang General Hospital Pte. Ltd. **Associate Executive, Patient Experience**: - Job Category: Administration - Posting Date: 30 May 2025 You will provide administrative support to the department. This includes managing front office, collating feedback and survey results, assisting in handling feedback and phone enquiries, and tracking budgets. In...

: The Patient Service Associate provides quality frontline services to patients and their family members in a clinical setting, such as Specialist Outpatient Clinics. Core duties include patient registration, appointment bookings, medical records management and cashiering. He/She also sees to front-line patient relations, performs financial counselling and...

Senior Patient Service Associate, Business Office (Financial Counselling)Join to apply for the Senior Patient Service Associate, Business Office (Financial Counselling)role at Sengkang General Hospital . You will provide inpatient financial counselling to patients and their next-of-kin involving patient consent and authorization, estimated bills, healthcare...

Please join our team! We are a large private medical group practice managing the full range of eye conditions in our clinic. **Responsibilities**: - **Managing all aspects of a patient’s experience, **both concerning their treatment and their overall stay at your healthcare facility. - **Communicating with patients **to determine their needs and...