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Senior/ Executive, Patient Experience Office

2 weeks ago

Singapore PERSOLKELLY Full time

Project Executive
- Healthcare
- Operations Executive
- Assist to draft, review and update workflows, standard operating procedures, work instruction and business continuity plan (BCP) for the efficient running of services and excellent patient experience
- Participate in User Acceptance Test, User Access Matrix Review to ensure smooth implementation
- Support and operationalize the change management for work processes pertaining to NGEMR for example
- Assist in development of detailed operational processes and policies
- Familiarize with new NGEMR processes for future training of staff and operational readiness
- Participate in the coordination work related to infrastructure, ED NOK Registration, site handover and inspection and system readiness

**Requirements**:

- Degree Holder
- Minimally 2 years of working experience preferably in customer service/ hospitality/healthcare/operation

EA Reg No: R1987360 (Chan Jie Min)
EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

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