Head of Global Pre-sales

**Responsibilities**

**About ByteDance**

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

**Why Join Us**

At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

**Join the Fast-Growing BytePlus Team**

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

**What you will be doing**:
**Management**
- Manage the global pre-sales teams
- Serve as a coach and mentor to the group, cross hiring, training, retention, and skills development programs.
- Provide effective communication to internal stakeholders and other Company's business units as appropriate and necessary.

**Strategy**
- Align with the whole management team, involved deeply in strategy design, market analysis, tech trend study, to come up with aggressive but realistic product roadmaps.
- Lead primarily the GTM strategy's design and execution in EMEA, based on persuasive analysis of gaps between technology capacities and market requirements.

**Solution & Pre-sales**
- Lead the pre-sales team to provide technical pre-sales support to sales teams.
- Direct and lead technical resources as appropriate in winning significant sales opportunities.
- Align with Product Solution team, R&D team, Service capabilities and delivery team, aiming to achieve value-based sales perfectly.
- Responsible to drive engineering proposals/SOWs to C-level executives/Board of Directors at named accounts, and or other major deals.
- Drive highest customer satisfaction in service delivery by effectively coordinating /leveraging cross functional teams like Solution teams, Project Managers, Data Architects, R&D teams.
- Implement and monitor key service delivery metrics to promote customer satisfaction throughout delivery cycle.

**Qualifications**
- A combination of broad technical vision, sharp business acumen and abundance of technical solution experience.
- Must have directly managed a Solution and/or Pre-sales team for a minimum of 5 years in IT industry experience at regional level.
- Abundance of experience in providing tech consulting, solutions, system integration, and/or delivering complex tech initiatives for large business accounts, in either technology firms or traditional industries.
- Deep understanding and experiences of machine learning and/or Cloud computing is a plus.
- Experience in both start-up and established technology companies is preferred.
- Must have excellent written presentation/proposal skills in front of large and high-profile audiences.
- Ability to prioritize and coordinate multiple projects across multiple organizations.
- Ability to work very independently and maintain composure and focus under extremely stressful customer impacting situations
- Excellent organizational and management skills, as well as, natural leadership instincts and empowerment skills are must.
- Must possess a proven track record of building and managing teams over multiple locations.
- Bachelor’s degree in business or technical discipline and MBA preferred

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.