Head of Client Service

2 days ago

Singapore EDHEC Business School Full time

**Head of Client Service: one full-time vacancy in Singapore**

EDHEC is looking to recruit a Head of Client Service for its newest FinTech venture, Scientific Portfolio, to be based in Singapore.

Scientific Portfolio is an early-stage project which will offer its team members the opportunity to contribute to the launch and growth of a novel platform: EDHEC ambitions for Scientific Portfolio to become a global reference for institutional investors to manage their financial and ESG risks.

Following in the footsteps of prior successes such as Edhec Risk Institute, Scientific Beta or Scientific Infra, this new project will perpetuate the tradition of transferring academic know-how and ideas to the industry.

**Mission**

The Head of Client Service will be responsible for:

- Setting up a client service function to address the needs of the community of institutional users of the Scientific Portfolio risk management platform.
- Collecting, analysing, storing, and rationalising feedbacks and requests from users to contribute to the continuous improvement of our technology, platform and services.
- Coordinating the response to users’ questions and requests, either directly or in cooperation with other teams of Scientific Portfolio (Product Specialists, Technology, Research).
- Keeping up to date with the trends and evolutions of the institutional investment management industry where our users operate.
- Recruiting, training and managing a team of client service representatives to act as the first line of service of Scientific Portfolio for the users of our platform.

**Profile**
- Has a minimum of 8Y of experience in the financial industry including a proven experience in a client-facing role in the investment management industry.
- Shows the responsiveness, flexibility and team spirit required to deliver great client service to demanding institutional users of a technology platform.
- Has knowledge of the principles of portfolio management, or financial risk management or ESG investing. Knowledge of equity markets is a plus.
- Has experience drafting report and/or written communication in English for a professional audience (excellent writing skills are crucial).
- Shows willingness to continuously learn and acquire the knowledge (financial markets, investment products, regulatory environment) relevant to our users’ needs.
- Has strong organizational and project management skills.
- Can demonstrate solid verbal English communication skills.

**Job Types**: Full-time, Permanent

**Salary**: From $1.00 per month

Schedule:

- Monday to Friday

Work Location: One location

  • Head of Client Service

    1 week ago

    Singapore THINK TEACH ACADEMY PTE. LTD. Full time

    We’re looking for a dynamic and experienced professional with 4-6 years of experience to join our team as the **Head of Client Service **. If you’re a strategic thinker with a proven track record of driving client satisfaction and leading successful teams, this is your opportunity to take on a leadership role and shape our client service...

  • Head of Client Services, Apac

    2 days ago

    Singapore CHANNEL FACTORY ASIA PACIFIC PTE. LTD. Full time

    **Head of Client Services, APAC The Head of Client Services - APAC plays a key leadership role in growing Channel Factory's client base by ensuring our Client Services and Customer Success Solutions team uphold an exceptional standard of client servicing and account management through effective campaign management, reporting, insights and...

  • Regional Head for Client Services

    3 days ago

    Singapore SmartStream Full time $281,000 per year

    DescriptionOpen Date: 10/11/2025Close Date: 2/12/2025Regional Head for Client Service and Delivery (Asia)Salary: Up to SGD $281,000 dependent on experience + bonus & excellent benefitsLocation - SingaporeSmartstream is embarking its most exciting journey in recent times. To continue to service and support the world's top banks and asset managers we are...

  • Operations Specialist, Client Account Services

    5 days ago

    Singapore Bank of Singapore Full time

    At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and...

  • Client Services Specialist

    1 week ago

    Singapore ALTI WEALTH MANAGEMENT (SINGAPORE) PTE. LTD. Full time

    Your core function will be to carry out Client Services tasks required to ensure client’s portfolios investment activities are properly executed and settled. Additionally, you will be required to provide AlTi Singapore managed funds operational liaison and settlement work, amongst funds’ stakeholders i.e. investors/fund administrator/custodian...

  • Head of Client Services and Content Strategy, Alpha

    3 days ago

    Singapore Financial Times Full time

    **About Us** Across the FT Group, our people are united by a mission to deliver world-class information, news and services to our global audiences. We're a digital-first organisation made up of journalists, technologists, product managers, event planners, strategists, commercial and finance experts, marketing and communications specialists - and much more....

  • Client Services Executive

    2 days ago

    Singapore BIPO Service Shanghai Limited Full time

    **JOB DESCRIPTION** **Role**:Client Services Executive **Reports to**: MD, Singapore & Indochina **Location**: Singapore **Responsibilities** - Oversee and perform full spectrum of payroll process to ensure accurate, timely and compliant delivery for clients - Ensure accuracy prior to processing of payroll, by conducting quality assurance within...

  • VP, Head of Onboarding

    7 hours ago

    Singapore Visa Full time

    VP, Head of Onboarding & Implementation, Client Services, Asia Pacific Join Visa to lead the onboarding and implementation of Visa products and services across the Asia Pacific region. Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely across more than 200 countries and territories each year. Our...

  • VP, Head of Onboarding

    7 hours ago

    Singapore Visa Full time

    VP, Head of Onboarding & Implementation, Client Services, Asia Pacific Join Visa to lead the onboarding and implementation of Visa products and services across the Asia Pacific region. Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely across more than 200 countries and territories each year. Our...

  • Head of Customer Service

    4 days ago

    Singapore Movers Inn International Relocation Full time

    We’re Hiring: Head of Customer Service Division – Relocation Services Location: INDIA | Type: Full-time Are you a customer experience leader passionate about delivering world‑class relocation services? Join Movers Inn Relocation , where we help families, professionals, and corporates move seamlessly across the globe. We’re looking for an experienced...