Executive Assistant, Group Integrated Care

6 days ago

Singapore National Skin Centre(S) Pte Ltd Full time

-Family Group:

This position reports to the Assistant Manager/Manager of Group Integrated Care (GIC) and will support the NHG Diabetes and Metabolic Steering Committee (DMSC) in project/ programme coordination, implementation, operationalisation and communications with external and internal stakeholders. This includes but not limited to DMSC, its workgroups (e.g. DM Education Workgroup, Tiered Weight Management Workgroup) and related events/projects/programmes as assigned. Hence he/she is expected to be a good team player, working closely with various institutional/zonal clinicians and administrators, etc.

**Major Duties and Responsibilities**

**Programme Coordinator, Diabetes School* (under DM School)**
- Engage and enrol patients for Learning Management System (LMS)
- As the point of contact, to explain the initiative/programme details, provide logistics and technical support for patients who need to navigate the LMS platform
- Administer user accounts, ensure patients have access to LMS materials, send out reminder notifications as necessary to improve retention and completion rate
- Liaise, provide feedback and update the Project Team on matters pertaining to patients’ ability to access and navigate learning materials, and to maintain participation
- Coordinate with data analytics teams and clinical leads to extract data, generate reports, perform analysis and reporting
- Keep records of enrolment, maintain proper documentation, monitor patients’ usage
- Support ad-hoc activities including coordination of meetings, project/programme planning and management as assigned by Supervisor

**Project/Admin Coordinator, DM Education for Healthcare Professionals (HCPs) Project**
- Coordinate with various stakeholders (e.g. Family Groups, NHG College) to harmonise content materials and timeline
- Assist to upload and maintain content materials for the eLearn** **curriculum accurately
- Support and work with institutions on the recruitment and enrolment of HCPs
- Support in feedback collation and generate reports for evaluation
- Support ad-hoc activities including coordination of meetings, project/programme planning and management as assigned by Supervisor

**Project /Secretariat Support**
- Provide administrative support to NHG Diabetes and Metabolic Steering Committee and its workgroups and projects (e.g. DM Education Workgroup, Tiered Weight Management Workgroup, and events such as NHG World Diabetes/Obesity Day)
- This includes but not limited to meeting coordination and working with Project Lead(s) to curate meeting agenda, draft minutes of meeting, follow up on matters arising, and project/programme planning

Any other special projects, as and when assigned by Supervisor.

**Job Requirements**

Education/Experience
- Minimum diploma holder in any major
- Experience in the social care or healthcare industry will be an advantage
- Preferably possess written, analytical, communication and presentation skills

Personal Attributes
- Good team player, self-motivated and able to work independently.
- Good communication and interpersonal skills necessary for engagement of different stakeholders within the regional health system.
- Able to multi-task and adapt to a fast-paced working environment.

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