Guest Services Assistant

**Responsibilities**: - Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries - Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures - Establish contacts with house guests/ long staying guests and...

To oversee and direct all aspects of Guest Services to maximize guest satisfaction. - Manage and supervise all tasks of his/her subordinates to ensure maximum guest satisfaction through guest recognition and prompt cordial attention. - Monitor guest services colleagues to ensure all guests consistently receive all benefits, repeat guests and other VIPs...

Responsibilities:Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiriesLiaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departuresEstablish contacts with house guests/ long staying guests and renders...

Summary Join us at Andaz Singapore, the first Andaz hotel in South East Asia! Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood,...

Job Description **Tasks/Responsibilities**: To work with the concierge team to perform front-facing reception/ concierge duties To provide a warm., sincere and friendly welcome and guest experience To ensure eye contact, warm smile and a polite, formal tone with all transactions. To support guest queries and VIPs in a prompt, positive, and friendly...

Process all guest check-in by confirming reservations, assigning room, issuing and activating room key. - Handle all payment types such as room charges, cash, checks, debit, or credit. - Attend to all check-out, including resolving any late and disputed charges. - Provide guests with directions and information regarding property and areas of interest. -...

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join us in the heart of Singapore. As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with...

**JOB SUMMARY** The Guest Services Ambassador is the face of the hotel and plays a pivotal role in creating memories guest experiences from arrival to departure. This role is responsible for delivering a warm welcome, personalised assistance and pro-active service to all guests throughout their stay, ensuring the highest level of hospitality standards....

**Job Highlights**: - Attractive Medical & Dental Benefits - Friendly Working Environment - Uniform provided with Laundry Allowance - AWS & Variable Bonus - Opportunities for career progression **Job Description**: **The Customer Service Representative will**: - Maintain a friendly, neat, pleasant and professional image to guests - Welcome and greets...

**Duties** - Assists guests with check in and check out, attend to guests’ enquiries, feedback and complaints, ensure guests satisfaction by providing high quality services, and supervise and assist juniors in work operations. - Ensures that guests' stay at the hotel are memorable - Assists Duty Managers to resolve issue while they’re not available. -...